iVend Retail Configuration
Ability to suspend Layaway
Ability to suspend Layaway transaction Suspend/Recall transaction option on POS is enhancement to allow the user to suspend the Layaway transactions at POS. The POS user will be able to recall the suspended transaction at later point in time and then ...
Export and Import Security Rights
Export and Import Security Rights Security Role is added to the object type of Import data and Export Data. This means that Security rights can be exported from one system and can be imported into another system. Benefit Security roles can be easily ...
Import Serial Coupons
Import Serial Coupons Enhancement has been done on the Import data screen by adding CouponSerialNumber to object type. This will facilitate import of valid range of serial numbers created from another system to be issued by serial number from the ...
Enable Offline POS
Offline POS Introduction The Offline POS is related to a Store - in the same way as a Store is related to the Enterprise. This means that the replication dashboard if accessed from the On-premises Store will list all the offline POS terminals ...
Inventory Management Options in Enterprise
Inventory Management Options in the Enterprise The option to enable or disable replication between the stores is available under the Enterprise settings in iVend Management Console. Log in to the iVend Management Console, navigate to: Administration ...
Allow purchase of Non-Stock Items
Allow purchase of Non-Stock Items The option "Non-Stock" is added in iVend Retail version 6.5 and above, to ease the purchase of non-stock items from the iVend management console application. Free samples, services, electricity or labor costs etc. ...
Scheduled EOD
Introduction The Store Master in Management console is updated with a selection checkbox for "Do Automatic EndOfDay" and set "Automatic EndofDay Time". Setting these parameters will schedule the EndofDay process without having a store manager to ...
Develop an AddOn for Management Console POS
Introduction This knowledge base article will assist developers on how to develop an Add-on for the iVend Management Console and the Point of Sale (POS). Overview iVend Retail 6.6/ 6.5 Extensibility – Add-on Framework facilitates developers to write ...
Automatic fulfillment
Automatic Fulfillment Fulfillment plans defined in the Management Console, can be attached to a Sale, a Special Order and a Layaway transaction at the POS. Now with the introduction of iVend Retail version 6.5, this process is now automated. What ...
Card Payment is being taken more than the invoice amount and balance amount is given back in cash
Version Not the version specific Issue Credit / Debit Card Payment is being taken by the cashier more than the invoice amount and balance amount is given back in the cash, how this is possible, below is the screenshot for such transactions: ...
Getting Pop-up while taking a fresh backup for a store from the enterprise Management Console
Version 6.6 Query Getting below Pop-up while taking a fresh backup for a store from the enterprise Management Console, Pop-up message says: Taking backup will mark all non-replicated data for this store / POS as replicated. iVend recommends to take ...
iVend Retail 6.6 Extensibility AddOn Upgrade Process
iVend Retail 6.6 Extensibility AddOn Upgrade Process Overview The purpose of this article is to enlist the changes in Extensibility Add-On upgrade for iVend Retail 6.6. iVend Retail 6.6 has significant framework changes due to which changes would be ...
iVend Retail 6.6 upgrade 6.4 and above
Query Is this feasible to upgrade iVend version 6.4 directly to iVend version 6.6 ? Support Comments Yes iVend Retail 6.6 can be directly upgraded from iVend Retail 6.4 and above.
Unable to search for transactions at POS
Version 6.6 Issue At all the store locations and in every POS users are not able to search for transactions. We've gone through the configuration and there seem to be no errors. Below is the screenshot of the error: The Customer is using Transaction ...
Serial and Batch Management
Serial and Batch Management Serial and Batch Management is added to the inventory operations. This option is available for iVend Un-Plugged version. The option is available in the HO and Store. In HO the data of all store will be displayed based on ...
How to check the connectivity is in place between the iVend component and the corresponding database
Version: Not the version-specific Query: How to check the connectivity is in place between the iVend component and the corresponding database? Resolution: One of the ways is, Create the data link (UDL) file. Below are the steps to create a data link ...
Import Serial Coupons
Import Serial Coupons Enhancement has been done on the Import data screen by adding “CouponSerialNumber” to object type. This will facilitate import of valid range of serial numbers created from another system to be issued by serial number from the ...
Steps to create New Store in iVend
Environment iVend 6.6 7989 Query Steps to create New Store in iVend HO MC Answer One can follow our e-Learning Video on Store Creation from below link/ portal: It is also suggested to create Store backup file from iVend Enterprise MC in downtime when ...
iVend Retail 6.5 Update 6 Patch 1
Recommendation(s) It is recommended that patch is applied in Test Environment first and then production environment. Preferable if replication and integration queue is all clear. Apply iVend Patch during business downtime Pre-Requisite(s) Back-up ERP ...
How to configure to have a Machine with MC and License Server connected to SQL managed Instance DB
Version 6.6, Enterprise database on cloud Query The Enterprise database backup is hosted on Azure. (SQL managed instance ) and Application Enterprise server is on premises. So How to configure the environment to have a (on premise) Machine with ...
What if we delete a warehouse in SAP, does it touch other warehouses as well?
Version 6.6, and not the version-specific Query What if we delete a warehouse in SAP, does it touch other warehouses as well? Response If we delete a warehouse in SAP, then integration will delete the same warehouse in iVend and will not touch any ...
When a new item / Product is created in SAP does it generate events for all the warehouses in iVend?
Version 6.6, not the version-specific Query When a new item/Product is created in the SAP then does it generate events for all the warehouses in iVend (including inactive) or not? Response When a new item is created in the SAP then it generates ...
Transactional (Sales) data did not reach from Store to HO (Replication Skip issue)
************************** Internal to CitiXsys ***************************** Version 6.6 Issue Transactional (Sales) data did not reach from Store to HO. It means the Store has the data but Enterprise does not have the same. This may happen due to ...
error message:- Initialization Failure "invalid column name"
Problem: Management Console could not be launched after initializing the store While Initialization a new store , getting error message “Invalid column name 'CustomerDisplayKey' or Invalid column name 'IsCustomerDisplayEnabled’” while launching the ...
Changing UI Language for the user
Introduction This document contains information about changing the user language over the Management Console and POS. This gives a perfect balance for the retailers to maintain the different languages amongst the users for the POS/MC location wise. ...
Removing unnecessary Replication services from iVend
Product version : 6.6 Problem statement : Removing unnecessary Replication services from iVend Details-In replication connection settings customer has typed the company name and pressed update, now they need to change company name. ( i.e Removing ...
ConnectConfigureMPOSHardware
How to connect and configure hardware peripherals with iVend Mobile POS Effective use of iVend Mobile POS, in a live production environment will require a set of retail peripherals to be connected and configured with the mobile device. These retail ...
How to use Transaction Server Search at the POS?
Product version: iVend 6.6 Problem statement : How to use Transaction Server Search at the POS? Proposed solution/workaround: Transaction Server Search is a method used to perform a Return, Exchange or Delivery of Sale done at other stores without ...
Integration Failure Monitor "System. Argument Exception: An Item with same key has been been added
--INTERNAL Document---- Product version: 6.5 Update 6 Patch2 Problem statement : Product update stucked with error message on Integration Failure Monitor from SAP to iVend “System. Argument Exception: An Item with same key has been already been ...
Unable to update iVend API Service. Message says "File Not Found"
Problem Statement: Unable to update iVend API service Error message: File not found. File Name. Propose Solution: 1: Go to Windows Start and type ‘Inetmgr’, or type ‘Inetmgr’ at the RUN window. IIS Manager window will open. 2: On the left section, ...
"Avaialbe to Sell quantity"is 0 whereas "Available quantity" exist for a particular product.
--INTERNAL DOCUMENT---- Product Version: iVend 6.5 Update 6 Problem Statement : In the Inventory View of the Product the Available to Sell Quantity is showing 0, whereas the available quantity exists at a particular store. Root Cause: This issue is ...
iVend Retail 6.6 - Released
I am pleased to announce the Release of iVend Retail 6.6. The application can be downloaded here from a secure ftp link and comes along with a comprehensive documentation available on the Knowledge Portal. iVend Retail 6.6 is a significant ...
Lost Sales report is not showing the expected data
--INTERNAL DOCUMENT----- Product version : 6.5 update 6 , 6.6 (General) Problem statement : Lost Sales report is not showing the expected data Proposed solution/workaround: Replicating the scenario on test/local system: > Created a new product on MC ...
Transaction Server Search not working at the POS terminal.
Problem: Transaction Server Search not working at the POS terminal. Possible Check Points : Need to check with below specific points 1. iVend API Connection string to be passed with API Connection manager with iVend configuration manager. 2. API ...
Error, Root Cause Element missing while updating Configuration Manager
Product version : iVend 6.5 update 6 Problem statement : Error, Root Cause Element missing while updating Configuration Manager. Proposed solution/workaround : Check Management Console XML file. Update the file with relevant tags, If missing. Cause : ...
Replication event stuck with "source type" - "rtlStoreData" in replication monitor from HO to Store
Product version : 6.5 Update 6 or below. Problem statement : "rtlStoreData" event stuck in Replication monitor going from HO to Store. Proposed solution/workaround: Generally, it happens after the EOD activity performed at store, the event of ...
Import Data Functionality showing error "The 'Microsoft.ACE.OLEDB.12.0' provider is not register
Product version: 6.6 Problem statement : At the time of import file through Import Data Functionality its showing error "The 'Microsoft.ACE.OLEDB.12.0' provider is not registered on the local machine." Proposed solution: Suggested to install the ...
Records stucked on Integration Failure with Error message System.Exception: DI:Enter valid currency
Product version: iVend 6.5 Update 6, iVend 6.6 with SAPB1 Problem statement : Records stucked on Integration Failure with Error message from iVend to SAP System.Exception: DI:Enter valid currency code [OINV.DocCur] , 'KES' at ...
Bar Code Mask not interpreted
Product version : 6.5 update 6 patch 2 Problem statement : Bar Code Mask not interpreted. Brief : User created a bar code mask for scale items, put the factor for quantity as 1000, during the sale the system is not seeing qty that is less than 1. e.g ...
Price lists integrated with another currency
Product version : iVend 6.6 Problem Statement: Price lists integrated to iVend with another currency. Base currency is set as local currency in SAP ( e.g. XCD ) , however it is appearing as $ at POS and getting integrated as $ Proposed ...
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