Offline POS 

Introduction 

The Offline POS is related to a Store - in the same way as a Store is 

related to the Enterprise. This means that the replication dashboard if 

accessed from the On-premises Store will list all the offline POS 

terminals connected to the store.  

An Offline POS will always have a Database of its own. This database 

has to be downloaded from the Store and then restored on the Offline 

POS.  

Offline POS Installation 

iVend Offline POS can be installed and configured on machines with 

Windows 10 OS and above with MSSQL Express preinstalled on the 

machine. The following are the steps to install Offline POS.  

∙Right click on the iVend 6.6 installation executable file and run it as 

Administrator.  

∙iVend installation shield prepared to install  

Figure 1 iVend Installation Wizard 

∙On the welcome screen Click on Next button to continue 

installation 

Figure 2 Installation Wizard Welcome Screen 

∙On the License Agreement screen, Accept the License terms and 

click Next button. 

Figure 3 Installation Wizard License Agreement 

∙On the Customer Information Screen enter username and 

organization information and click on Next button. 

Figure 4 Installation Wizard Customer Information 

∙On the Destination Folder screen, if you want to change the default 

 destination folder for installing iVend Retail click on change button 

and select the destination folder. Click on Next button to Continue

Figure 5 Installation Folder selection 

∙On Installation Mode Selection screen, click on the “Choose an 

Installation option”. 

Figure 6 Installation Mode Selection 

∙On Choose and installation option screen, click on Custom 

Installation option. 

Figure 7 Installation Option Selection 

∙On the Customer Installation screen, uncheck all the option except 

Point of Sale and click on Next button. 

Figure 8 Custom Installation Option Selection screen 

∙On Ready to Install the Program screen, click on the Install button. 

Figure 9 Click Next to Install 

 ∙Please wait while the InstallShield Wizard installs iVend Retail. 

Figure 10 Installation Status 

∙When InstallShield Wizard completes installation successfully 

Login credentials for POS is displayed on the screen. 

Figure 11 Installation Completion Screen 

∙Click on Finish to exit the installation.  The iVend POS icon

  shortcut gets generated on the desktop.

Offline POS Database  

An Offline POS will always have a Database of its own. This 

Database has to be downloaded from the Store and then restored on 

the POS.  

The section below explains 

∙How to take the backup of the Offline POS Database from the 

Store?

∙How to  download and restore the dB on the Offline POS and 

switch on the replication service to access the replication 

 dashboard. 

Take Backup of Offline POS from iVend Cloud  

∙On the web browser enter the iVend Cloud URL provided in the 

welcome email. The url will be https://<yourcompanyname>.ivendcloud.com 

∙Log on screen gets displayed on the web browser. Enter the super 

user Login credentials as provided in the welcome email.  

Figure 12 iVend Cloud Login screen 

∙Click on the iVend Management Suite screen. 

∙Enter the Super user credential for Username and Password and 

click on Login  button.  

∙iVend Management Console opens. Go to Administration> IT 

Administration >Database Backup. Select the cutoff date and Store/Offline POS 

and click on Connect button 

Figure 13 Database Backup 

∙On the confirm screen click yes to continue the database backup 

∙On the cloud machine select or create a folder, enter the name of 

the database to save and click on the Save button to save the 

database. 

∙The database backup starts  

Figure 14 Database Backup Details 

∙Once the database backup is complete the database files gets 

saved in the folder.

Download the Database Backup File on local machine 

∙On the Top middle of the webpage click on the down arrow button 

∙Menu list opens on the top of the webpage. This menu has Print, 

From PC to Server, Clipboard, From Server to PC, File Manager, 

and Full Screen buttons.

∙Click on the “From PC to Server” button to download 

Database from the iVend Cloud Enterprise machine. 

Figure 15 iVend Enterprise Settings 

∙Select the database file from the location where the Enterprise 

Database backup is to be saved on the iVend Cloud machine. 

∙Select the Database and click on the Open button. 

∙The Database download starts, choose a folder on the local 

machine to download   the database from the iVend cloud machine 

and click on the Save button. 

∙Once the database backup file gets downloaded, it will be 

displayed in the destination folder on your local machine.

Restore Database on local machine 

1.On the local machine search for iVend Configuration Manager in 

the run on the Task manager. Right click on iVend Configuration 

Manager and Run as administrator.  

2.Figure 16 iVend Configuration Manager 

3.A pop up message gets displayed on the screen.  

4.iVend Configuration Manager icon gets added on the Taskbar tray . 

Figure 17 iVend Connection Manager icon 

5.Right click on the iVend Configuration Manager icon and click on 

 Connection Manager option. 

Figure 18 Connection Manager button 

6.Connection Manager screen opens. Select the check-box for 

offline POS and click on Update button. 

Figure 19 POS/ Management Console Connection information 

7.Right click on the Point of Sale icon on the desktop . Screen to restore the backup database opens. Click on the Save button to save the settings and restore the database. 

Figure 20 Database connection information form 

8.Enter the following information 

9.Once the database Restores the Replication service gets updated. 

10.Once the setup process completes, the Application closes down. 

Click Ok on the pop-up message. 

Figure 21 Database Connection Setup Complete 

11.Click Ok to close the iVend Point of Sale configuration screen.  

Open Offline POS 

∙Right click on the Point of Sale icon and run as Administrator. 

The Offline POS screen opens. 

∙On the Point of Sale (OFFLINE)screen login with the credentials 

given by Super user of https://<yourcompany>.ivendcloud.com. 

∙Click on Yes on the Business Date pop up message to proceed. 

∙The POS screen opens; you can start performing Transactions 

using the Offline POS.   

Figure 22 iVend Point Of Sale 

Offline Sync Monitor  

An Offline POS also has its own replication screen. follow the 

following steps to open Offline Sync Monitor:  

∙Click on the iVend Retail icon on the Offline Point 

of Sale Screen, 

∙On the User menu screen select the Offline Sync Monitor, and 

click the Ok button. 

Figure 23 iVend Point of Sale Offline User Menu 

∙Offline Sync Monitor Opens and displays all the transactions that 

have not been synchronized since the last time the POS was 

online. 

Figure 24 Offline Sync Monitor 

∙Once the Offline POS comes online and gets connected to the 

store, the records gets synchronized and there remains no pending 

records for synchronization. 

Figure 25 Offline Sync Monitor Status