Configuration
POS Message : Negative Qty violation for item Available & selected Item Qty.
Problem Statement When users select the product , he get the message like below : Negative Qty violation for item PTG002900/L230223. Available: 3 .00, selected 6.00 Environment iVend reatail-6.6 7989 with SAP Business One Symptoms After Scanning with ...
POS Error after configured Customer pole display Invalid URI: The hostname could not be parsed
Problem Statement After configured the customer pole display in POS system an below error displayed “Invalid URI: The hostname could not be parsed” Environment iVend 6.6 integrated with SAPB1 Symptoms NA Resolution/Work Around This issue generally ...
Offline POS Machine error "Object reference not set to an instance of an object"
Problem statement After Reinitialize Offline POS Machine get error "Object reference not set to an instance of an object" Environment iVend 6.6 and SAP 9.3 Symptoms After restoring the database, while try to open the OPOS, it started to show the ...
POS Transaction Register in iVend does not filter by product on MC
Problem statement POS Transaction Register in iVend does not filter by product on MC Environment iVend 6.6 and SAP 9.3 Steps to Replicate Step 1. Open the POS à Make a sale for product "A". Step 2. Open the POS à Make a sale for product "B". Step 3. ...
Error occurred while opening iVend Pos Application
Problem statement Error occurred while opening iVend Pos Application Environment iVend 6.6 Symptoms While try to open iVend Pos Application in Test Machine below error message shown: An error has occurred in the application all errors have been ...
Error Payment Processor: TRANSACTION NOT COMPLETE – Failed on Com Port
Problem statement Error in sale transaction while payment from Card Reader fails to respond to iVend. (Error Payment Processor: TRANSACTION NOT COMPLETE – Failed on Com Port [9] Access..) Product version iVend 6.6 Proposed solution/workaround Steps ...
Initialization Failure Error "Query did not return a unique result:2" while Point of sale starting.
Problem statement Initialization Failure Error ”Query did not return a unique result:2” while Point of sale starting. Environment iVend 6.6 Symptoms Resolution/Work Around Make Sure two Point of Sale of same store do not have same hardware id. ...
Error "One or more items could not be refunded" on refund
Problem statement Shows Error “One or more items could not be refunded” while performing the Sale return Transaction. Environment iVend 6.6 Symptoms Resolution/Work Around Make Sure “Refund for Promotion Items” should be checked in retail profile. ...
How to print the QR Code (similar to KSA localization) on iVend POS Normal Transaction receipt( irt)
Customer Requirement : How to print the QR Code ( similar to KSA localization receipt ) on iVend POS Normal Transaction receipt( irt) for customer on Cashier desk , so that Government App can scan this QR Code. Proposed Resolution: This requirement ...
Not able to login to Point of Sale (POS), getting an error "Error encountered in application"
Issue: Not able to login to Point of Sale (POS), getting an error ("Error encountered in application") while trying, below is the screenshot for the same: Version: 6.6, not the version-specific Resolution: We checked the POS log file and we found the ...
Cayan Payment Processor Configuration
Please find the Cayan Payment Processor Configuration
iVend Offline POS - Purge Data for Offline POS Database
Product Query Is there any process to purge Offline POS Database? From HO Server only is possible to purge the store database but not offline pos. Environment iVend 6.6 Solution As per current iVend functionality Data purging (from iVend Management ...
Prescription is not showing without Eye Glass order and appointment
Problem Statement We have noticed that when user is trying to save prescription for new customer without any Eye Glass order and appointment. When we open the same customer again to see the saved prescription, it is not showing. Environment iVend 6.6 ...
Store Reinitialization : Till assignment Error "Object Reference not set of an instance..."
Problem Statement After Store initialization ,User doesn't able to assign the tills on POS screen. Environment iVend 6.6 with SAPB1 Problem Statement : After Store initialization ,User doesn't able to assign the tills on POS screen. Resolution/Work ...
Facing error "error converting data type nvarchar to bigint" after 6.6 upgrade
Problem - Facing the error when try to add customer through point of sale. Below error was reported while saving the record. "error converting data type nvarchar to bigint" Version : iVend 6.6 + Ecuador Localization Scenario : The error is witnessed ...
Facing error "error converting data type nvarchar to bigint" after 6.6 upgrade
Problem - Facing the error when try to add customer through point of sale. Below error was reported while saving the record. "error converting data type nvarchar to bigint" Version : iVend 6.6 + Ecuador Localization Scenario : The error is witnessed ...
POS is not allowing to give permissions to modify discounts which created In Business Central.
Problem Statement POS is not allowing to give permissions to modify discounts which created In Business Central. Environment Ivend reatail-6.6 Symptoms: POS is not allowing to give permissions to modify discounts which created In Business Central. ...
Error Payment Processor: Invalid Transaction Id. Please swipe the card again or try with other card
Problem Statement While taking payment via credit card then error is showing “Error Payment Processor: Invalid Transaction Id. Please swipe the card again or try with other card” Environment iVend 6.6 with SAP B1 9.2 Symptoms While taking payment via ...
How can we enable the print suspend transaction through pos machine
Customer query How can we enable the print suspend transaction through pos machine Support Comment Need to follow the below steps for enable the "print suspend transaction" 1 - Open the Management console -- > Retail Configuration -- > Retail Profile ...
Error showing at the time of login pos applicaiton
Problem Reported Customer created a user defend field "U_Premium" which gives the below error on some POS when customer login with there user id and password at pos machine. error error "U_Premium" does not exist Proposed Solution As a ...
On Account not allowed for customer error at POS while taking On account Payment for the sale
Product version: Not the version-specific Issue: Trying to use the On Account payment tender type while completing a Sale transaction at the POS with a non-cash customer but it is showing an error message "On Account not allowed for customer". ...
"Require manager approval" button on the POS User menu screen
Environment : iVend 6.6 Problem Statement : The "Require manager approval" button on the POS User menu screen either disabled or removed from the current position. This is because users often tend to click on this button unintentionally when they ...