Error Payment Processor: TRANSACTION NOT COMPLETE – Failed on Com Port
Problem statement
Error in sale transaction while payment from Card Reader fails to respond to iVend. (Error Payment Processor: TRANSACTION NOT COMPLETE – Failed on Com Port [9] Access..)
Product version
iVend 6.6
Proposed solution/workaround
Steps - Key point to check .
1 Check the Cable is properly connected Card-reader and System(POS Machine).
2 Check the Allocated Port number from Device Manager must be the same as defined as Management Console.
3 Make sure to restart the POS machine if the issue related connection of software.
Constraints/scenarios -
Note: CS0005889
Related Articles
Datacap Payment Processor iVend Configuration
Objective This article provides detailed steps on how to configure the Datacap EMV Payment Processor. It also addresses commonly faced issues during the configuration and helps to provide possible resolutions to the issues that may be encountered. ...Datacap Payment Processor iVend Configuration
Objective This article provides detailed steps on how to configure the Datacap EMV Payment Processor. It also addresses commonly faced issues during the configuration and helps to provide possible resolutions to the issues that may be encountered. ...Cayan Payment Processor Configuration
Please find the Cayan Payment Processor ConfigurationiVend Retail - Payment Processor Integration
Who should be reading this document? The target audience for this document is intended for partners who are willing to undertake source code modification under license from CitiXsys to pursue customisations. This document provides a complete overview ...Unable to complete test credit card transaction in POS.
Problem Statement: Unable to complete Test Credit Card type transaction. Error Message: While trying to complete credit card type transaction system gives the below error message. Solution: Follow below steps to solve the problem. 1: Login in iVend ...