Security User is locked in iVend MC/POS

Security User is locked in iVend MC/POS

Problem statement

Security User is locked in iVend MC/POS after putting incorrect password while logging .Environment : iVend 6.6 with SAPB1 10.

Symptoms

User updated the product image from SAPB1 Product Master screen but there is no integration from SAPB1 to iVend.

Workaround / Resolutions

Locked user can be unlocked from iVend MC --> Security user Screen. If it is updated from iVend Enterprise MC Screen, it will also generate the replication events so It is suggested to login into iVend POS once replication is cleared.

 

This information can be seen in iVend table :

select IsLocked, FailureCount, , * from SecSecurityUser 

Reference ticket : CS0008780

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