Error Payment Processor: Invalid Transaction Id. Please swipe the card again or try with other card

Error Payment Processor: Invalid Transaction Id. Please swipe the card again or try with other card

Problem Statement

While taking payment via credit card then error is showing “Error Payment Processor: Invalid Transaction Id. Please swipe the card again or try with other card”


Environment 

iVend 6.6 with SAP B1 9.2


Symptoms

While taking payment via credit card then error is showing “Error Payment Processor: Invalid Transaction Id. Please swipe the card again or try with other card”


Resolution/Work Around

Go to POS screen


Need to cross check whether this transaction is saving with any other payment mode(without any error) . If the transaction is saving (without any error), then cross check transaction code (id ) is generated or not via transaction search Or Press F6 on POS screen.


If transaction code (id ) is blank showing then we need to reconfigure document series and restarts POS


Recommendations /Suggestion

Suggested to upgrade on the latest patch.