Error showing at the time of login pos applicaiton

Error showing at the time of login pos applicaiton

Problem Reported

Customer created a user defend field "U_Premium" which gives the below  error on some POS when customer login with there user id and password at pos machine.

error

error "U_Premium" does not exist 


Proposed Solution

As a troubleshooting step clear the POS cache once and , follow the  below path to delete the transaction.txt file and restart the pos with run as administrator


C:\Users\<loggedInUser>\AppData\Local\CitiXsys\CXS.Retail


    • Related Articles

    • Found error while login MC "Error encountered found in application"

      Environment: 6.6.7989 Short Description: Error found in the application Product Query:  While login in Management Console found error “Error found in the application” Resolution/Work Around: Not Applicable Recommendations /Suggestion: Ivend Database ...
    • Newly created POS unable to login and showing error message 'Not a Valid License'

      Environment : iVend Version 6.5 Update 4 With SAPB1 9.2 or Unplugged Problem Statement : Customer has informed that newly created POS unable to login and showing error message 'Not a Valid License. License has been tempered. Contact Vendor'. Symptoms ...
    • iVend Patch not getting updated at POS

      Environment: iVend 6.6 Patch 7915 Problem Description: Patches in HO and the POS indicates that it has already been updated but in POS it stays in a cycle asking for an update and does not allow it to be done. Scenario: None Solution: 1) At POS the ...
    • Not able to login the POS

      Problem Not able to login the POS. Issue Details The POS is not giving any error, it just keep on returning to the login window every time when we click on login after submitting the correct user ID and pass. Solution Please open HO Management ...
    • Email showing error message through schedule "Failure sending mail"

      Environment: iVend Version 6.6 with SAPB1 10 Problem Statement: Email showing error message through schedule "Failure sending mail" Symptoms: Email showing error message through schedule "Failure sending mail". The error is displayed in schedule log ...