On Account not allowed for customer error at POS while taking On account Payment for the sale
Product version: Not the version-specific
Issue: Trying to use the On Account payment tender type while completing a Sale transaction at the POS with a non-cash customer but it is showing an error message "On Account not allowed for customer".
Solution: Please check that the Credit Limit is not zero for those customers who have the issue. Below is the path to check the same:
in the Management Console in the iVend:
MC >> Operations >> Business Partner >> Select problematic Customer >> Click on Accounts Receivable button >> Check Credit Limit
in SAP Business One:
Go to SAP >> Business Partner Master Data >> Payment Terms Tab >> check Credit Limit section
Do the necessary changes in the Credit Limit to solve the issue.
It means filling the amount in the credit limit that the customer should utilize for a credit limit.
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