iVend Retail Configuration
Replication records stuck/ not moving from HO to all available stores
Product Version 6.5 Update 5 Incident Reference: INC0011720 Problem Statement: Replication records stuck/ not moving from HO to all available stores Details: Replication records were stuck at HO and piled up for each and every store and they were not ...
Failed to connect to the license server or operations server
Product version: iVend 6.6 Problem Statement: Error at Opening MC for the First Time 'Failed to connect to the license server or operations server. Proposed Solution: Putting in the IP address of the machine in the configuration manager. Steps if ...
Deletion of Store from iVend
Product version: iVend 6.5 Update 6, 6.6 with SAPB1 9.2 Problem Statement: Delete store correctly. What is the best way to eliminate a store from the Enterprise? Proposed Solution: Follow the below steps to delete the store from iVend. Steps if any: ...
Magento Integration service. Authentication failed. Load failed. Criteria - NHibernate.Criterion
Problem statement There are internal alerts with below error message Magento: Authentication failed. Load failed. Criteria - NHibernate.Criterion.QueryOver`2[CXS.SubSystem.Security.SecurityUser,CXS.SubSystem.S Environment iVend 6.6 with Magento ...
How to include all payment type while doing till count
Problem Statement User reported that they encounter missing Integrated Credit Card information when performing Cash out - Till Count. Please assist to include all payment type of till count. Version Not the version-specific Resolution There is one ...
Selected payment type not valid for current
Environment: I-Vend 6.6 Patch 7825 Problem Description: Selected payment type not valid for current store. Scenario : Both Tills at Terminal 5 can't process card payments. When Card Payment button is pressed, Till displays error message ' Selected ...
Newly configured store not seen in replication monitor
Product version: 6.5 Onward Problem Statement: Configured new store in iVend. Now this newly configured store is not seen in the replication monitor at Enterprise. Proposed Solution: In the store configuration, there is option ‘Is On Premise’, please ...
Configuring Printer in new iVend Setup
Product version: 6.2 Onward Problem Statement: In the new installation of iVend, Configured OPOS drivers now are compatible with Windows as the OPOS drivers can communicate with the printer and print data sent to it, but iVend POS cannot use the ...
How to approve suspended transaction from MC
Product version: (6.6) Problem Statement: How to approve transaction, i.e 'Require Manager Approval' button from Point of Sale Proposed Solution/Workaround: Approve the transaction from the POS transaction register. Steps if any : STEP 1: Go to ...
Inventory Mismatch between Enterprise and store
Product version: 6.6 Problem statement: INC0012329 Inventory Mismatch between Enterprise and store or skipped transactions from Store to Enterprise due to some issue n Replication. Proposed solution: Suggested customer to deployed the fix as per ...
Not able to install iVend on a store server(version 6.6 update 6)
Problem Statement: - Not able to install iVend on a store server it shows an error about SQL credentials. Even after all the sql credentials is correctly entered (error shown in below image) Proposed Solution:- Make sure the Database user has admin ...
Store re-intialization Step
Product version: 6.5 Update 6 or 6.6 Problem statement: User want to re-intialize the store. Proposed solution: Suggested customer to re-initalize Store by creating Store backup file from iVend Enterprise MC screen only when replication is cleared ...
Unable to Import Bonus Buys Template on MC Error : Transaction/sale item/payments sheet not found
Product version: 6.5 update 6 Problem Statement: Unable to Import Bonus Buys Template on MC Error: Transaction/sale item/payments sheet not found in uploaded file. Proposed Solution/Workaround: Check the format of the required sheet. Export and ...
Replication skipped from offline POS to the Store Database
Product version: iVend 6.5 updates 6 with offline POS Problem Statement: Replication skipped from offline POS to the Store Database. Proposed Solution/Workaround: It was a known issue with a dated version on iVend using offline POS with replication ...
Price list configured but didn't pick correct price on iVend POS Transaction Screen
Problem Statement: Price list configured but didn’t pick correct price on iVend POS Transaction Screen Version: iVend 6.5 Update 6 with SAPB1 9.2 Check Points: There is one parameter in Enterprise Screen -> Pricing Resolution SQL Table/Query : select ...
Stock Transfer error "Item not found product-' ' , warehouse-
Problem Statement: While making Stock Transfer receipt on receiving store MC, user get the error “Item not found product - Warehouse - “ Version : iVend 6.5 Update 6 Check Points: 1. Check if Sending warehouse/Receiving warehouse contains correct ...
Formula to arrive at tax value when price is inclusive of tax
Product version: 6.5 Update 6 or 6.6 Problem Statement: Formula to arrive at tax value when price is inclusive of tax Proposed Solution: The tax value calculation when price is inclusive of GST is: Tax amount = Value inclusive of tax X tax rate ÷ ...
GiftCard's redeemed at iVend POS getting added to wrong G/L Account in SAP B1
Internal to CitiXsys Product version: iVend 6.5 updates 6 with SAP B1 Problem Statement: GiftCard's redeemed at iVend POS getting added to wrong G/L Account in SAP B1 Proposed Solution: Need to check with CreditCard and G/L Account mapping with SAP ...
Quantity defined causes inventory to fall below defined minimum
Product Version: 6.5 update 6 with SAP B1 Problem Statement: Record stuck on Integration Failure Monitor error from iVend to SAP with below error message. Proposed Solution: Verify the minimum inventory level defined in the Item Master Data -> ...
Warehouse creation in SAP R3 and its effect in ivend
Product version: iVend 6.5 update 6 Problem Statement: Stock transfer request only created between warhouses which mapped to stores(Retail) and not General Warhouse. Proposed Solution: NA Steps if any: In SAP R3 , value needs to be passed from ...
Unable to open the ivend configuration after upgrade
Product version: iVend Retail Configuration Manager 6.5 update 6 Problem statement: Customer not able to open the iVend configuration manager and Integration stops after upgrade. Proposed solution: We checked Windows event viewer --> System or ...
Inventory movements in iVend Retail and SBO
Inventory movements in iVend Retail and SAPB1 Environment : iVend 6.5 Update 6 with SAPB1 9.2 The following document illustrates how “In Stock”, “On Fulfillment (Committed)” and the “Available” quantity is impacted in iVend and SAP Business One (SBO) ...
Print Transaction Receipt/Report from management console
Product version: iVend 6.5 update 6 Problem Statement: Not able to print transaction receipt/report from management console. Proposed Solution: Need to configure Document print profile in Management Console . Follow below steps to set doc print ...
Integration Error "System.Exception: DI:1250000131 - You cannot remove contact person
Problem statement Customer update event stucked on Integration Failure with Error message "System.Exception: DI:1250000131 - You cannot remove contact person 'DIANA ANAYA TORRIJOS'; this contact person is used in 'A/R Invoices' [OCPR.CntctCode][line: ...
Custom Button Panels in the Management Console and POS in iVend Retail
Introduction This knowledge base article will assist developers on how to create a custom button panel in the iVend Management Console and at the POS. Environment: iVend Version 6.5 Purpose The main purpose for allowing the creation of custom button ...
Customising the Transaction Grid on the POS
Introduction This knowledge base article will assist developers on how to customise the Transaction Grid on the iVend Retail Point of Sale (POS). Please refer to CitiXsys Knowledge Portal for more details and code samples. Environment: iVend Version ...
Understanding iVend Add-on Features
Introduction This article will help you understand the features of the iVend Add-on framework. For your easy understanding, we have explained it in two different sections: · How Add-on Works · Add-on Features Environment: iVend Version 6.5 How an ...
iVend Retail Add-on Workflow
Introduction This knowledge base article provides information on the iVend Retail Add-on Workflow, which helps explain how an Add-on is created and deployed in the Management Console and iVend Retail POS. Environment: iVend Version 6.5 Workflow and ...
Touchscreen Control on Custom Screen
Introduction This knowledge base article will assist developers about how to customise a Touchscreen Control in a Custom Screen used in the iVend Retail Point of Sale (POS) using the iVend Retail Add-on Extensibility Framework.Sale. Environment: ...
Object List Where Events Are Exposed
Introduction This knowledge base article contains a list of the iVend Retail Objects where their Events are exposed in the iVend Management Console and the iVend Retail Point of Sale. Environment: iVend Version 6.5 Overview This brief article ...
iVend Retail Add-on Execution Sequence
Introduction This knowledge base article explains the iVend Retail Add-on execution sequence in the iVend Management Console. Environment: iVend Version 6.5 Overview The iVend Retail Add-on contains business driven code and deployment is performed in ...
Custom Menu for the Management Console and the Point of Sale (POS)
Introduction This knowledge-based article provides developers with the information necessary to develop Add-ons for creating custom menus on the Management Console and the Point of Sale (POS). Environment: iVend Version 6.5 Overview With iVend ...
iVend Retail Add-on Version Control
Introduction This knowledge base article explains about the iVend Retail Add-on version control. You will learn about how and when a version upgrade is required. The iVend Retail Add-on version upgrade is a process in which a developer will need to ...
Save any business object UDF value via API
Introduction iVend Add-on Framework is used for writing Custom Business Logic independently by a programmer. iVend Addon allows to extend business logic either in Management Console or at the Terminal POS. The addon framework allows deployment of ...
Payment Processor dll delivery sample
Introduction iVend Add-on Framework is used for writing Custom Business Logic independently by a programmer. iVend Addon allows to extend business logic either in Management Console or at the Terminal POS. The addon framework allows deployment of ...
Bacode event on POS
Introduction iVend Add-on Framework is used for writing Custom Business Logic independently by a programmer. iVend Addon allows to extend business logic either in Management Console or at the Terminal POS. The addon framework allows deployment of ...
Payment Processor Sample
Introduction iVend Add-on Framework is used for writing Custom Business Logic independently by a programmer. iVend Addon allows to extend business logic either in Management Console or at the Terminal POS. The addon framework allows deployment of ...
MC-Add security rights for UDT
Introduction iVend Add-on Framework is used for writing Custom Business Logic independently by a programmer. iVend Addon allows to extend business logic either in Management Console or at the Terminal POS. The addon framework allows deployment of ...
Gift-card and Coupon events on POS
Introduction iVend Add-on Framework is used for writing Custom Business Logic independently by a programmer. iVend Addon allows to extend business logic either in Management Console or at the Terminal POS. The addon framework allows deployment of ...
Import/Export User Defined Table
Introduction iVend Add-on Framework is used for writing Custom Business Logic independently by a programmer. iVend Addon allows to extend business logic either in Management Console or at the Terminal POS. The addon framework allows deployment of ...
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