GiftCard's redeemed at iVend POS getting added to wrong G/L Account in SAP B1
Product version:
iVend 6.5 updates 6 with SAP B1
Problem Statement:
GiftCard's redeemed at iVend POS getting added to wrong G/L Account in SAP B1
Proposed Solution:
Need to check with CreditCard and G/L Account mapping with SAP Business One.
Steps if any:
When we map GiftCard in SAP B1- Retail Tender form, it needs to be done with a CreditCard defined in SAP B1.
Try to update the Retail Tender setting for Gift Card and G/L Account setting with CreditCard mapped with the Gift Card.
Still, if we are getting Transaction payment posted in the wrong G/L Account then we need to check the defined G/L Account and Factor code with Retail Tender, Gift Card in the SAP UDF table.
Select U_CXS_GLAC,U_CXS_GLFC,* from "@CXS_RETEND" where U_CXS_RETD='GiftCertificate_ProductId'
U_CXS_GLAC holds the G/L Account code andU_CXS_GLFC holds G/L Account factor code from SAP Accounts table OACT.
In case if it's incorrect then I need to update them with the correct G/L Account and Factor Code.
Constraints/Scenarios:
NA
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