How to approve suspended transaction from MC

How to approve suspended transaction from MC

Product version: 

(6.6)


Problem Statement:

How to approve transaction, i.e  'Require Manager Approval' button from Point of Sale


Proposed Solution/Workaround:

Approve the transaction from the POS transaction register.


Steps if any :

STEP 1: Go to Administration-> Human resource-> employee -> and make sure that the user has the “Allow transaction approval” checked.



STEP 2: If the “Allow transaction approval” is not checked, check it and restart the MC.


STEP 3: Go to: Operations -> Business transaction-> POS transaction register


STEP 4: Click on: “Is suspended” -> True -> Search

 

Step 5: Double click on the transaction to open it


Step 6: Click on “Approve request”, a pop up box appears, click on “OK”



Step 7: Now go to POS and select the transaction from suspended transaction and you should have no difficulty in doing so.


Constraints / Scenarios:

NA