How to approve suspended transaction from MC
Product version:
(6.6)
Problem Statement:
How to approve transaction, i.e 'Require Manager Approval' button from Point of Sale
Proposed Solution/Workaround:
Approve the transaction from the POS transaction register.
Steps if any :
STEP 1: Go to Administration-> Human resource-> employee -> and make sure that the user has the “Allow transaction approval” checked.
STEP 2: If the “Allow transaction approval” is not checked, check it and restart the MC.
STEP 3: Go to: Operations -> Business transaction-> POS transaction register
STEP 4: Click on: “Is suspended” -> True -> Search
Step 5: Double click on the transaction to open it
Step 6: Click on “Approve request”, a pop up box appears, click on “OK”
Step 7: Now go to POS and select the transaction from suspended transaction and you should have no difficulty in doing so.
Constraints / Scenarios:
NA
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