Addon
Unable to import Excel file with UDF
Environment: iVend 6.6 with SAP B1 9.2 Problem Statement: Product Masterfile unable to re-import with user defined field (UDF) Symptoms: On exporting the product master from iVend from Export Data functionality, after making changes in the exported ...
failed to connect to license server.
Environment: iVend 6.6 Problem Statement: Customer encountered error that says failed to connect to license server. went through the support article and allowed 27000 and 27001 but i am still encountering the same issue. Proposed solution: This error ...
"Offline POS can't connect to iVend Cloud Server"
Environment: iVend 6.6 Problem Statement: User wants to create offline POS for iVend 6.6 but encounters and error after configuring the offline “POS can't connect to iVend Cloud Serve” Proposed solution: This error encountered since user was trying ...
Want to lock the item but want those items to be locked for only transfer not for sale
Environment: Not Environment Specific Problem statement: Want to lock the item but want those time to be locked for only transfer not for sale .so that user will not able to sale the item and he can only make the stock transfer for the same item . ...
Missing Document Print Profile option
Problem Reported Document Print Profile was reportedly Missing at Management Console (below path). Open Management Console --> Administration --> -Retail configuration --> Document Print Profile Cause: Reported option was being looked out at ...
While performing Inventory Counting If "Price List" is kept Empty then which price it will pick
Query: In Inventory count screen what price would be picked If the Price List” column is kept Empty Information: If the “Price list” column is kept empty while performing the inventory counting Then it will pick the Base price of the item. For ...
Unable to import Excel file with UDF
Environment: iVend 6.6 with SAP B1 9.2 Problem Statement: Product Masterfile unable to re-import with user defined field (UDF) Symptoms: On exporting the product master from iVend from Export Data functionality, after making changes in the exported ...
"Retrieve form server bottom" button is disabled in product set-up screen
Problem Statement: Want to see the inventory of other stores using retrieve from server option / tab in product set-up but not able to do the same as the Retrieve from server bottom" is disabled. Even after all the set-up is correct in enterprise . ...
Till Variance
Environment: iVend 6.6 with SAP B1 9.2 Problem Statement: Reviewing the Till Variance Log in SAP Business One and there is a column for Closed with values Y and N. For the variances with N status, is there a need to mark them as closed ? Symptoms: ...
Can't import data getting an error "String was not recognized as a valid date time."
Problem Statement:- Getting an error when trying to import promotion data , getting an error "String was not recognized as a valid date time." Details:- We have exported the promotion template from the actual productive environment and I tried to ...
View Inventory error on store "inventory status updated from enterprise server is failed"
Environment: iVend 6.6 with SAP B1 9.2 Problem statement: Inventory status update error Symptoms: Below error is faced while viewing the inventory of a product from the store. Resolution/Work Around: 1. Enable transaction server settings on the ...
While receiving the stock transfer request getting the error "Serial number already exists"
Problem Statement: While receiving the stock transfer request getting the error “Serial number already exists” as shown below: Incident: INC0028761 Version: iVend 6.6.7531 Symptoms: In “InvSerial” table there is more than one row available for the ...
Amount Mismatch in Reports between HO and Store
-----------Internal Purpose----------- Environment: iVend 6.5 update 6 with SAP B1 9.3 Problem Statement: DIFFERENCE IN REPORT Symptoms: DIFFERENCE IN Tender collection By POS report between HO and store Resolution/Work Around: The issue occurred as ...
Sale Attribute Integration with SAP B1
Environment: iVend 6.6 with SAP B1 9.2 Problem Statement: Sale Attribute Integration with SAP B1 Symptoms: Sale Attribute Integration with SAP B1 Resolution/Work Around: The steps are explained below: Step 1. Create Sale attribute in iVend MC screen ...
Failed to load add on in Offline POS
---Internal Purpose Only--- Environment: iVend 6.6 with SAP B1 9.3 Problem Statement: Addon not loading on Offline POS Symptoms: Add-on is not loading on offline POS. There is no error on the POS machine. Upon investigation, it was found that the ...
iVend Exchange Rate After update from sap it is not showing in iVend
Environment : iVend 6.6 integrated with SAP B1 Problem Statement : After updating currency exchange rate from SAPB1 Exchange Rates & Indexes Screen, it doesn't show in iVend MC Exchange rate screen. Symptoms: Currency exchange rates were updated from ...
Unit of Measure doesn't replicate or integrate to SAP B1
Environment: iVend 6.5.6 With SAP B1 version 9.3 Problem Statement: User has created Unit of Measure and UOM group in SAP B1 and the record doesn't replicate or integrate to iVend. It only appears in the Integration failure monitor with Error Message ...
Cannot Edit Cash Customer at POS
Product version: iVend 6.5 Update 6 with SAPB1 Problem statement: Cannot Edit Cash Customer at POS. Error: Not enough Right to update Cash Customer. Refer to the Image below. Proposed Solution: Need to update security rights of the user. Steps if ...
How to change "Apply Sale Discount On Transaction Total After Tax" setting at Enterprise
iVend version: iVend retail 6.6 Query: How to check/uncheck the option in the Enterprise Settings at the Management Console for Apply Sale Discount On Transaction Total After Tax. As it’s disabled and not allowed to change it as shown below: ...
ERROR [IM002][Microsoft][ODBC Driver Manager] when opening the Integration Monitor
Problem Statement: While opening the Integration Monitor, we are getting the below ,error message : ERROR [IM002][Microsoft][ODBC Driver Manager] Data source name not found and no default driver provided. We restart the integration service but the ...
Not able to Edit any Field in GRPO
Problem Statement: Not able to edit any field in GRPO from Management Console. iVend Version: 6.6 Resolution: This happens when the GRPO is mapped in the Display Profile in MC. You need to remove the GRPO from the Display profile. Path For Display ...
Default quantity at POS with condition
Environment: iVend 6.6 Problem Statement: Is there a way to configure iVend to automatically set the default QTY per product on selecting the item at POS? For example, if an item name does not start with X-, then the default QTY for that item is 6. ...
Unable to open Management Console with sa user.
Issue: While Login to Management Console getting the error “Login failed for user ‘sa’ as shown below: Cause: The password for 'sa' on the SQL Server was changed or the wrong password is entered in the iVend configuration services. Resolution Steps: ...
Unable to receive stock transfer at store
Query: Unable to receive stock transfer at the store because not visible in the “Stock Transfer Receipt” search window. For example; A stock transfer request was made from RW02 Warehouse requesting inventory from RW01 Warehouse as shown below: Then ...
While making stock transfer request not able to edit any filed present in stock transfer request
Environment: iVend 6.6 Problem Statement: We are trying to make a stock transfer request from iVend MC, but while making a stock transfer not able to edit any file in stock transfer as all the is non-editable. We also checked the validation rule for ...
iVend Stock transfer Code field appear blank
Product Version: 6.6 integrated with Sap B1 Problem Statement: Customer generated stock transfer from General warehouse to retail warehouse on SAP however at the time of receiving stock transfer on store code field appears blank. Proposed Solution: ...
While login to management colsole getting an error "login failed for user sa"
Environment: Not Version Specific Problem Statement: We have changed the database password but getting an issue while login to management console getting an error message " login failed for user sa" Proposed Solution: You need to change the "sa" ...
Is it possible to check the serial number of coupons in iVend without issuing them at POS?
Query: Is it possible to check the serial number of coupons in iVend without issuing them at POS? Solution: To understand this better one must know below points: There are two type of Coupon available in iVend: 1- User defined 2- Auto Generated User ...
Unable to receive Good receipt PO
Issue: While trying to receive a Good receipt PO and pressing OK, it takes back to the main screen without doing anything. Cause: The cause for the reported concern was that CurrentNumber of the ”GoodsReceiptPO '' exceeded the End Number defined in ...
Unable to login to Management Console
Issue: While login to Management console getting the error "The type initialize for"FlexNetActivationLibrary.ActivationUtility" threw an exception while login to MC" as shown below: Cause: The license Key either not activated correctly or not ...
Not able to install iVend 6.6 demostack
Environment: iVend 6.6 demo stack unplugged Problem Statement: Not able to install iVend 6.6 demostack. While installing the iVend 6.6 demostack below errors as per the screenshot occurred. Proposed solution: Latest installer uploaded by development ...
GR record is stuck in integration failure monitor and showing error like 'PO is not found/closed
Product Version: iVend 6.6 Problem Statement :– Good Receipt record is stuck in the integration failure monitor and showing an error message like ‘PO is not found/closed’. Proposed Solution :- Record is stuck in the integration failure monitor and ...
Not able to edit the Enterprise screen/Unable to check the option "Transaction server" in Enterprise
Issue: Unable to check the option “Transaction server” in Enterprise/Not able to edit the Enterprise screen options. Possible Cause: One of the possible causes of this can be the validation of display profile. Resolution Steps: You can check if any ...
Try to receive from the stock transfer receipt it take us to the main screen
Problem Statement: Not able to receive the stock transfer receipt. When we try to receive from the stock transfer receipt it takes us to the main screen and nothing is happening. Detail: We went to the "Stock Transfer Receipt" screen and clicked on ...
While creating a Sales Order from SAP to iVend using two different store like MP (i.e. FR) Sales order
While creating a Sales Order from SAP to iVend using two different store like MP (i.e. FR) Sales order Product Version-: 6.5 Update 6 Patch 2 Problem Statement-: While creating a Sales Order from SAP to iVend using two different store like MP (i.e. ...
Integration Failure: System.Exception: DI: Customer CUS01 is not active/inactive
Environment: iVend 6.5 Update 6 With SAPB1 9.2 Problem Statement: iVend to SAP Business one showing 1 error “System.Exception: DI: 10001071 – Customer CUS01 is not active/inactive” in iVend Integration failure monitor Example Screenshot: - ...
Handheld licenses count exceeded
Product Version: iVend 6.5 update 6 and 6.6 with SAPB1 Problem statement: Replace old handheld with new handheld and While adding new handheld System generates below error message: Error: Handheld licenses count exceeded Proposed solution/workaround ...
Stock Transfer REPORT button is disabled
Environment: 6.5 update 6 Patch 2 Problem Statement: On one store, the stock transfer receipt document is not getting printed as REPORT button is disabled whereas on another store it is enabled and able to take print. Proposed solution/workaround: It ...
special price of product would be changes as per Discount if Auto Update is False.
Product Version: iVend 6.6 (Actual functionality of Ivend for all version) Problem Statement: (INC0010921) special price of product would be changed as per Discount if AutoUpdt field is updated as False. Proposed Solution and steps taken: While ...
iVend Price Mismatch on Store, issue was related to replication skipped.
Product Version: 6.5 Update 6 Problem Statement: INC0012660 : iVend Price Mismatch on Store, issue was related to replication skipped. Proposed Solution: This issue can be resolved by sql query. Issue is only reported on dated version iVend ver. 6.5 ...
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