While creating a Sales Order from SAP to iVend using two different store like MP (i.e. FR) Sales order

While creating a Sales Order from SAP to iVend using two different store like MP (i.e. FR) Sales order

While creating a Sales Order from SAP to iVend using two different store like MP (i.e. FR) Sales order

Product Version-: 6.5 Update 6 Patch 2

 

Problem Statement-: While creating a Sales Order from SAP to iVend using two different store like MP (i.e. FR) Sales order does not replicate to iVend and does not generate the transaction key in the SO, records are present in the in the integration failure logs with an error message (Fulfillment plan was not attached to the store”)

 

Proposed Solution-:  For the issue to get resolved need to check that Fulfillment Plan must be attached to the store for which special order is being created so that document can be successfully posted in SAP.

 

Steps any: - For attaching Fulfillment Plan on Store.

  1.  On management console in the Retail profile section select store
  2. On the store chose the option Fulfillment plan for special order.
  3. If there is existing Fulfillment Plan attached the same else create a new on.

 

 

Constraints/Notes –: NA

Ticket Number-: INC0011607