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How to change date time format in transaction receipt
Environment: iVend 6.6 Product Query: How to change date time format in transaction receipt Steps to be followed: Below steps need to be followed to change DateTime Format. 1. Open the Management Console >> Administration >> Retail configuration >> ...
iVend Document series import issue ,issue was related to import POS Document Number Series
Problem Statement: At the time of creating the POS Document series through import utility only the last row of excel is imported. Incident ID - INC0012396 Proposed Solution: Provided the latest patch of 6.5 Update 6 for production use.Issue is only ...
iVend Stock transfer duplicate data in InvBatch
******Internal to Citixsys****** Environment: 6.5 Update 6 Patch 2 Problem statement: At the time of creating stock transfer below error occurred. Load failed Criteria ...
inventory status updated from enterprise server is failed
Environment: iVend 6.6 Problem Statement: We are getting an error message while click on tab "retrieve from server" under product setting Proposed Solution: Please follow the steps below: i) Enable transaction server settings on enterprise ii) Please ...
Payment Processor Option not available in iVend Management Console.
Environment: iVend 6.5 and Above with SAP B1 Problem Statement: “Payment Processor” Functionality is not available in iVend Management Console. iVend Enterprise setup: Pure Enterprise You may face a situation where the payment processor option is not ...
Error is occurring while taking backup from HO for new store or Restoring HO db on store to initialize
Problem Statement: We are facing below error while taking backup from HO for new store or Restoring HO db on store to initialize error "Retrieving the COM class factory for component with CLSID {100202C1-E260-11CF-AE68-00AA004A34D5} failed due to the ...
Limitation in Integration Failure Monitor to show records upto 1000 count
Product Version: iVend 6.6 with ERP Problem Statement: Transaction Records Showing Failed in Integration Monitor not showing in Integration Failure Monitor. Proposed Solution: Integration Failure Records shows records up to 1000 so if Integration ...
How to Set Current date on Report Scheduler
Product Version: iVend 6.6 Problem Statement: On Schedule manager customer was not able to set current date on Report Parameter Proposed Solution: This can be achieved by setting one extra parameter on Report so that report can pick a date based on ...
iVend Primary Key Violation issue after Re-initialize of Store
Product Version: 6.5 Update 6 Patch 2 Problem Statement - Primary Key Violation issue after Re-initialize of Store. Proposed Solution: - We require to increase sysnextnumber for smooth function of store. Steps if any: Below are the steps we require ...
During EndOfDay the error message"Violation of PRIMARY KEY constraint'PK_RtlStoreData_1'is displayed
Environment: iVend 6.5 Update 6 Problem Statement: At the time of End of day below message appear “Violation of PRIMARY KEY constraint 'PK_RtlStoreData_1'. Cannot insert duplicate key in object 'dbo.RtlStoreData'.” Proposed Solution: With such an ...
Cost is not changing when creating Purchase Order
Environment: iVend 6.6 Unplugged Problem Statement: Cost is not changing when creating Purchase Order. Proposed Solution: For above scenario we can check and verified in unplugged ivend version using costing method as ’average cost’ and costing sub ...
Change Language of Report Name
***********Purpose: Internal************ Environment: iVend 6.5 Update 6 With SAPB1 9.2 Problem Statement: There is a need to display a report name in iVend MC with another language such as Spanish etc. Solution: Changing the Language of a specific ...
Duplicate Stock Transfer Shipment
Environment: iVend 6.5 Update 6 Problem Statement: While making a Stock Transfer receipt on receiving store MC, the user noticed that Stock Transfer Shipment is duplicated. Proposed Solution: CheckPoints: Check If stock Transfer Shipment Series is ...
Any changes in retail profile is not replicating on POS
Problem Statement: Any changes in retail profile are not replicating on POS.( we are trying to change the setting in retail profile for POS but changes are not replicating to POS ). Proposed Solution: 1. Go to employee settings in the management ...
Enterprise visible in drop-down of replication monitor at HO MC
Product Version: 6.5 Update 6 Problem Statement: Enterprise visible in drop-down of replication monitor at HO MC. Proposed Solution: This issue can be resolved by using sql query. Issue is only reported on dated version iVend ver. 6.5 Update 6 and is ...
Management Console shows an error message - "No Management Console created"
Environment: Not Environment Specific Problem Statement: Management Console shows an error message : "No Management Console created" Proposed Solution: Usually it comes, while starting the Management console application if the management console is ...
While making Stock Transfer receipt on receiving store MC, user get the error like 'Not Enough Qty'
Environment: iVend 6.5 Update 6 Problem Statement: While making Stock Transfer receipt on receiving store MC, user get the error “Not Enough Quantity available. Product: , Warehouse - , Quantity available – “ Example Screen shot: Proposed Solution : ...
When going to Special Price List, System Freezes for about 20 minutes without showing any error.
Product Version : 6.5 Update 6 Patch 2 Problem Statement : When the customer goes to a special price list on MC and clicks on the “edit” button, the system freezes without showing any kind of errors. It freezes for about 20 minutes before allowing ...
Manager is not able to do EOD and getting an error message "cannot close other user till "
Problem Statement: Manager is trying to close or finalize the till to do EOD, but not able to do so and getting the error message cannot close another user till, “shown in below screenshot” Root Cause : "Is manager" checkbox was unchecked,and as the ...
COM class factory for the component with CLSID .100202C1-E260-11CF-AE68-00AA004A...error: 80040154
Product Version: iVend 6.5 update 6 with SAP B1. Problem Statement: Failed to retrieve the COM class factory for the component with CLSID While generating Store database backup generated, getting error and log states Failed to retrieve the COM class ...
To set reminder to cashiers which asks them to thank customer for shopping with us at the EndOfSales
Environment: 6.5 Update 6 Problem Statement: To set the reminder information to cashiers which asks them to thank the customer for shopping with us at the End of Sales. Proposed Solution: Sale complete message at POS can be configured from Management ...
Old transactions are not showing on Inventory Audit Report
Product Version: 6.5 Update 6 Problem Statement: Customers have reinstalled POS and Management console for store, created backup of store database from enterprise management console, restored it in store database, POS and Management console are ...
Other Store's Inventory does not display-not updated in POS terminal after the patch update 7583
Other Store's Inventory does not display/not updated in POS terminal after the patch update 7583 Product version: iVend 6.5 With SAP 9.3 Problem Statement: After the patch update from 7545 to 7583 the inventory from MC and POS terminal does not tally ...