Other iVend Management console
Query Regarding Stock transfer receiving
Environment: iVend 6.6 Problem Statement: Query-1: When the employee enters a file containing a group of barcodes into the system for Stock transfer shipment, the system does not aggregate quantities for similar codes, but creates lines according to ...
Make the field 'State' on Loyalty Card screen Mandatory
Environment: iVend 6.6 Problem Statement: The client wants to make the field ‘State’ mandatory while registering new loyalty customers on the loyalty card screen. When we right-click, the ‘Make this field mandatory’ is greyed out. How can we activate ...
How to export stock in each store in Excel
Environment: iVend 6.6 and SAP Business One Product Query: How to export stock in each store in Excel Resolution/Work Around: You can export the stock of each store by following below steps on iVend Management Console: Go to MC ->report->inventory ...
Disable "Register Loyalty Customer search" from user menu
Environment: iVend 6.6 SAP IS Retail Problem Statement: How to disable "Register Loyalty Customer search" from user menu in POS Application. Proposed Solution: Below steps are followed, to impose restrictions on a user when they attempt to access the ...
How to generate app password is a 16-digit passcode that gives a less secure app
Environment: iVend 6.6 8567 Problem statement: How to generate app password is a 16-digit passcode that gives a less secure app or device permission to access your Google Account, before configure communication settings in iVend. Symptoms: An app ...
How to turn on Gmail 2-Step Verification, before configure communication settings in iVend.
Environment: iVend 6.6 8567 Problem statement: How to turn on Gmail 2-Step Verification, before configure communication settings in iVend. Symptoms: In recent days, you have probably received a message from Google saying “Google Less Secure Apps will ...
Cash Variance in SAPB1 & its related information in MC
Problem Statement: SAP showing the Cash variance against one store, but in ivend there is no variance. How it can be tracked in iVend? Symptom: Journal Entry with Origin JE is posted from iVend in SAP. Resolution: Journal Entry with Origin JE is ...
POS Transaction Register: Product id filter search work based on like conditions on MC
Environment: iVend 6.6 8567 Problem statement: POS Transaction Register in iVend does not filter by product id conditions on MC Steps to Replicate: Step 1. Open the POS à Make a sale for product id "A00001". Step 2. Open the POS à Make a sale for ...
Kit Integration From SAPB1 to iVend.
Enviornment : iVend 6.6 With SAPB1 10. Queries : How can user create kit in SAPB1 , integrated with iVend. Response : Kit Setup : This feature enables to create, manage, break down and build up kits at the management console. Kits are stored in ...
Fix for Store Backup issue with TLS1.2 for iVend Cloud Customer
************************** Internal to Citixsys Support *************** Environment: iVend 6.6 7989 integrated with SAPB1 deployed on Cloud Problem Statement: Cloud Customers with TLS 1.2 enabled iVend HO MC, are not able to create Store backup files ...
Loyalty Redeemable Points in POS
Environment : iVend 6.6 Patch 7454. Problem Description : Loyalty Redeemable Points in POS. Scenario : Client is using the default configured Loyalty in demo-stack. We used a customer registered as a loyalty to perform transactions in POS to get the ...
Product : is not saleable in this store
Environment : iVend 6.6 7989 with SAP Business One Problem Statement: While making payment on POS screen it giving error message-product: (product id) is not saleable in this store Symptoms: While making payment on POS screen it giving error ...
AR Payment Balance Due
Environment: iVend Retail 6.6 7989 & SAP Business One 9.3 Problem statement: Cash Customer AR account balance getting updated Symptoms: N/a Resolution/Work Around: Suggested that it always update when the transaction integrate from SAP B1 to iVend ...
Error on SAP "This GRPO has items from PO which were marked for store"
Product version: iVend 6.6 with SAP Business One Problem statement: Purchase Order is Marked for “For Store” in SAP. SAP is not allowed to create the GRPO will show error “This GRPO has items from PO which were marked for store”. Proposed ...
Description should be an read only mode and now user can Change the description.
Product version: iVend 6.6 update 0 with S4 Hana ERP version 1609 Problem statement: Description should be an read only mode and now user can Change the description. Proposed Solution/Workaround: On Product master screen, explained about Open ...
While accepting the goods receipt then it shown error as "Tax Code is not defined".
Product version: iVend 6.6 update 0 with SAP B1 version 9.3 Problem statement: While accepting the goods receipt then it shown error “Tax Code is not defined”. Proposed Solution/Workaround: While accepting the Goods Receipt and user want to accept ...
GiftCertificate not validate for duplicate serial number in Import data option
Product version: iVend 6.6 Problem statement: While upload the GiftCertificate from Import option from Management Console it does not validate the duplicate serial number. Proposed Solution/Workaround: If there were two entries for the same serial ...
Store Backup taken from MC is very small and incomplete
Product version: iVend 6.5 Update 6 with SAPB1 Problem statement: INC0014182 While taking the store backup from MC, the backup size being created was incomplete with only 22 bytes as size which is very small. Proposed Solution/Workaround: There is ...
After store re-initialization, no old transaction on the POS and not in store table TrxTransaction
Product version: Not a version-specific Problem statement: Customer re-initialized an existing Store as it was Crashed and now at that store after re-initialization process customer does not find any old transactions on the POS and not in SQL DB ...
Can we hide For store and Store ID fields from SAP Purchase Order Window ?
Product version: iVend 6.6 7989 With SAP 9.3 Problem statement: Can we hide For store and Store ID fields from SAP Purchase Order Window ? Proposed Solution/Workaround: When you start the iVend addon in SAPB1, few fields such as FOR STORE will be ...
"codigoporcenteje - CodigoPorcentage is required to generate EI for sale/refund"
Product version: iVend Retail 6.6 7825 SAP Business One 9.3 Problem statement: While taking a payment on POS system giving below error. "codigoporcenteje - CodigoPorcentage is required to generate EI for sale/refund" Symptoms: User defined value was ...
License Error For Item Matrix User
Product version: Item Matix 5.9.6.0 Problem statement: Customer has informed that they were getting the license error for the users when they use to add child item to the parent item and one user can work at a time. Symptoms: Environment Specific ...
Multiple Payment Processors
Environment: iVend 6.6 Problem Statement: How we can have two payment processors configured and how we can tell the POS which of the 2 payment processors configured to use Solution: Steps to configure multiple payment processors. 1. On Management ...
MC error: Add-on license has expired. Please contact the vendor to get a valid license
Environment: iVend 6.6 Problem statement: While logging into MC below error is coming: Add-on license has expired. Please contact the vendor to get a valid license and continue using the product without any problem. Symptoms: Below error message ...
Till commit failed - Object type - Master till key - When new store is created
Environment: iVend 6.5 with SAP B1 9.5 Problem Statement: Error while creating new tills in master till for new stores displayed error message - Commit Failed - Object type - Master till key Error Screenshot: Symptoms: Error while creating new tills ...
The Integration service is getting time out while integrating the data in SAP (cloud)
Environment: iVend 6.6 Cloud Problem Statement: The Integration service is getting time out while integrating the data in SAP (cloud) Symptoms: The records were showing time out while integrating the records in SAP from iVend. Resolution/Work Around: ...
Received a File Download message when open the Management Console
Environment: iVend 6.5.6 Problem statement: When opening the MC at one of the stores. We receive a File Download message "Do you want to save this file, or find a program online to open it?" "Name: ScreenSaverNew.swf" Symptoms: Once Management ...
Error encountered while creating a new Customer on MC and POS : customer group: Default
Environment: iVend 6.6 with SAP B1 9.2 Problem statement: While trying to create a new customer on store MC or POS, it was throwing below error The POS log file is capturing the below error. <Category>ERROR</Category> <Time>5:42:06 PM</Time> ...
Customer Credit limit with limited Credit days
Environment: iVend Version 6.6 with SAP B1 9.2 Problem Statement: We are not able to issue the credit days, the credit limit for the customer, and not able to charge interest on credit days as well. We don't have any consolidated report of the credit ...
Wrong Time Stamp on transaction due to Timezone in iVend Enterprise
Environment: iVend 6.6 with SAP B1 9.2 Problem statement: Time Stamp on transaction is incorrect Symptoms: The time stamp on the customer iVend is incorrect. Resolution/Work Around: This can happen due to Daylight saving time. When the Daylight ...
Registeration field in iVend MC--Addons
Product version: iVend 6.6 with SAPB1 9.2 Product Query: Registeration field in iVend MC--Addons. Solution: While registering customized addon iVend Enterprise MC, there are below fields : The feature enables the administrator to register the new ...
Configure the paper cut from Report Designer (.irt report)
Product version: iVend 6.6 7989 with SAPB1. Problem statement: What is the correct process to configure the paper cut from Report Designer on an Epson TM-T88V printer Proposed Solution/Workaround: There is no cut command is not possible in .irt ...
SAPB1 item master data integrated field 'Don't Apply Sale Discount On Discounted Items'
Product version: iVend 6.6 7989 with SAPB1. Problem statement: Is it possible to integrate / update the parameter in iVend MC Product Screen from SAPB1 Product Master . "Don't Apply Sale Discount On Discounted Items" Proposed Solution/Workaround: ...
Stock Transfer Shipment with authorization levels.
Product version: iVend 6.6 integrated with SAPB1 Problem statement: Customer requires authorization levels in iVend MC Stock transfer shipment . Proposed Solution/Workaround: Such authorization is not available but customer can control the shipment ...
Provide the Magento Modifiy Email Templates on mail of transactions
Product version: iVend 6.6 With Majento. Requirement: Provide the Magento Modify Email Templates on mail of transactions. Solution: Below link to modify content of email templates,You can follow this article to modify the content of all email ...
Store Replication Error The underlying connection was closed An unexpected error occurance on a send
Product version: iVend 6.6 integrated with SAPB1 Problem statement: While updating the Store Replication Service, it displayed the error message- "The underlying connection was closed An unexpected error occurance on a send" Proposed ...
customer is experiencing an issue with stock transfer requests. "Product with code 0 does not exist"
Product version: iVend 6.6 7989 with SAP B1 9.3 Problem statement: When they try to create a stock transfer request, users receive an error message- "Product with code 0 does not exist." Symptoms: Users receives an error message that says "Product ...
Assembly Integration From SAPB1 to iVend.
Product version: iVend 6.6 With SAPB1 10. Product Query: How can user create assembly in SAPB1 , integrated with iVend. Solution: This feature enables to create and manage assemblies at the management console. Unlike kits, the components of an ...
Check list for move the inventory from one store to other store before closed the store
Product version: iVend Version 6.6 with SAPB1 10 Problem statement: Check list for move the inventory from one store to other store before closed the store. Symptoms: Check list for move the inventory from one store to other store before closed the ...
New Rows/Lines Created for same Item scan in Stock Transfer Shipment
Product version: iVend 6.6 with SAPB1 9.3 Problem statement: New Rows/Lines Created for same Item While scanning in Stock Transfer Shipment. Symptoms: Multiple Rows seen for same item. Proposed Solution/Workaround: As per our Testing / Q/A team this ...
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