Till commit failed - Object type - Master till key - When new store is created
Environment:
iVend 6.5 with SAP B1 9.5
Problem Statement:
Error while creating new tills in master till for new stores displayed error message -
Commit Failed - Object type - Master till key
Error Screenshot:
Symptoms:
Error while creating new tills in master till for new stores Error message - Commit failed - Object type - Master till key.
Resolution/Work Around:
While creating store, backup file from iVend Enterprise MC and Store was reinitialized with backup file. When new store is created nextnumber for all table objects in SysNextNumber is copied from HO. As workaround, support updated the nextnumber in Store table "Sysnextnumber" using SQL Queries and after restarting the iVend Store MC, it allowed to create new till on Store MC
Solution:
Step 1 - We need to increase the SysNextNumber for all the table objects by 50,000
If issue not resolved, then we need to apply step 1 again.
This is applicable for 6.5 only.
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