When going to Special Price List, System Freezes for about 20 minutes without showing any error.

When going to Special Price List, System Freezes for about 20 minutes without showing any error.

Product Version :  

6.5 Update 6 Patch 2

 

Problem Statement : 

When the customer goes to a special price list on MC and clicks on the “edit” button, the system freezes without showing any kind of errors. It freezes for about 20 minutes before allowing them into the special price list.


Proposed Solution : 

This issue can be resolved by applying the latest build, extracting them and applying the zip files through Application Patches.


Steps if any :  

NA

 

Constraints/Scenarios :

NA