Loyalty License
Subsidiaries issue: Not able to recieve the Stock Transfer
iVend version: 6.6; Patch 7499 Issue: Customer configured two subsidiaries. Both the subsidiaries are having separate INTRANSIT warehouse, one for each subsidiary. When a Stock Transfer is raised and receiving warehouse is from another subsidiary, ...
Loyalty Adjustment Journal Excel File (Template & UI)
Requirement: Provide the details template file to import the Loyalty Adjustment Journal screen. below is the screenshot for the same: Solution: Attached is the required Excel format (file name: Loyalty Adjustment Journal Excel File (Template)) to ...
Error "Cannot register loyalty member. The total license for the number of members has exhausted"
Version: 6.5.X and older versions Issue: Customer is not able to create new Loyalty customer from any Point Of Sale (POS) and / or Management Console (MC). Getting error "Cannot register loyalty member. The total license for the number of members has ...
Loyalty uncheck for Store Cash Customers
Environment: iVend 6.6 7989 with SAPB1. Problem Statement: Is it possible to Loyalty uncheck for Store Cash Customers Workaround/Resolution: Once the customer is created in iVend and its loyalty card is attached to a customer. Customers cannot be ...
Loyalty Level Allocation to be calulated on Yearly expenditure
Query: How to configure Loyalty in iVend so that iVend considers loyalty points earned in the calendar year while assigning the loyalty level. Scenario: Below is the scenario where such functionality is expected. -- User would like to define 3 ...
New loyalty customer unable to register from POS and MC and showing error message
Environment: iVend Version 6.5 Update 6 Patch 3 with SAP B1 9.2 Problem Statement: Customer has informed that new loyalty customer unable to register from POS and MC and showing 'Can not register loyalty customer. The total license has been ...
Cannot refund loyalty points.
Query: If a customer paid the amount of a sale transaction (partially or completely ) using loyalty points and then refunded the sale , the loyalty points did not Roll back using the Loyalty Tender type. Response /Workaround: Loyalty Tender type can ...
Preprinted Loyalty Card
Pre-Printed Loyalty Card There are three (3) ways to manage a loyalty card number in iVend: · Auto Generated · User Defined · Pre-printed With the third option, a retailer can manage the card numbers in a way similar to serialized products. ...
LoyaltyReferralProgram
iVend Retail - Loyalty Referral Program The iVend Loyalty Referral program is a new feature introduced in iVend versions 6.5 and above, which is used to award existing customers with loyalty points or currency upon the referral of another customer to ...
LoyaltyEnhancement-CustomerPortal
iVend Retail - Enhancement of the Loyalty Customer Portal The iVend Loyalty Customer Portal is an online website where Loyalty Customers can view their points, personal information and purchase history. It also provides the facility for customers to ...
Loyalty Program Setup
Loyalty Program Setup iVend Retail includes a fully featured Customer Loyalty program. iVend Loyalty is a points and rewards application designed to enhance the opportunities to win and retain new customers and greatly improve the overall interaction ...
Loyalty Plan
Loyalty Plan iVend Retail includes a fully featured Customer Loyalty program. iVend Loyalty is a points and rewards application designed to enhance the opportunities to win and retain new customers and greatly improve the overall interaction and ...
Loyalty Notification - Mail and SMS
Loyalty Notifications - Mail and SMS iVend Retail versions 6.5 and above supports notification by Email and SMS to end customers. The notification is triggered by and event or by interval, such as a New Loyalty Customer being created, Points about to ...
Loyalty Levels
Loyalty - Loyalty Levels iVend Retail includes a fully featured Customer Loyalty program. iVend Loyalty is a points and rewards application designed to enhance the opportunities to win and retain new customers and greatly improve the overall ...
Loyalty Group Membership V1
Loyalty – Group Membership The loyalty application allows the user to create logical groups of existing loyalty members so that they can enjoy the benefits of rewards together as a group. When a group is formed, all the individual points of the ...
Loyalty Features at the POS
Loyalty - Loyalty Features at the POS iVend Retail includes a fully featured Customer Loyalty program. iVend Loyalty is a points and rewards application designed to enhance the opportunities to win and retain new customers and greatly improve the ...
Loyalty - Standalone iVend Loyalty for any third party retail software
Standalone iVend Loyalty for any other Third Party Retail System In iVend versions 6.5 and above, a new feature was introduced of Standalone Loyalty, which helps retailers to integrate with any other third-party retail system without using iVend ...
Loyalty - Award and Redeem Points
Loyalty – Award and Redeem Loyalty Points at the POS iVend Retail includes a fully featured Customer Loyalty program. iVend Loyalty is a points and rewards application designed to enhance the opportunities to win and retain new customers and greatly ...
iVend Loyalty Winning back churned members
iVend Loyalty - Winning back Churned Customers There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. - Sam Walton Acquiring a new customer usually costs ...
iVend Loyalty Well Begun is Half Done
iVend Loyalty - Well Begun is Half Done Well Begun Is Half Done Key Insights In retail, everyone has to meet daily, weekly, quarterly and annual targets. They have goals and milestones in order to get the best out of their work, but competitive ...
iVend Loyalty Freedom to Plan
iVend Loyalty – Freedom to Plan Key Insights With ever-changing dynamics of the customer experience, it is very important to consider the implementation and enhancement of the iVend Loyalty solution. This knowledge article will help you to implement ...
iVend Loyalty Customer Registration Options
iVend Loyalty – Customer Registration Options Overview How to add Loyalty Customers in iVend Retail iVend Loyalty provides various options for registration of a Loyalty customer. The process of registering a Loyalty customer depends on the ...
Discount Determination and Conflict Resolution
iVend Retail POS - Discount Determination and Conflict Resolution Why is Discount Resolution needed? Discounts on transactions can be defined from different sources in iVend POS, i.e. Period and Volume discounts, Customer Group discounts, Coupons, ...