Product Documentation
compatibility version SAP & SQL Version
Product Query Customer currently using the SQL version 2016 in HO and stores in 2008 express . SQL 2019 and higher version will support ivend 6.6? SAP Version 10 and Pl 2405 and higher PL version will compatible with ivend integration ? Answer As per ...
How to block prices in stores
Environment: iVend 6.6 Problem Description: How to block prices in stores, for example I don't want my administrator in the POS to go under a certain prices for wholesales. For Example : The seller wants to sell an item at a lower price because the ...
Can a coupon be apply to the current item, instead of going automatically to highest or the lower
Customer Query - Is it feasible that Can a coupon be apply to the current item, instead of going automatically to highest or the lower Comment - Not as of now. With current iVend functionality the coupon gets applied to the highest priced item in the ...
Can a coupon be apply to the current item, instead of going automatically to highest or the lower
Customer Query - Is it feasible that Can a coupon be apply to the current item, instead of going automatically to highest or the lower Comment - Not as of now. With current iVend functionality the coupon gets applied to the highest priced item in the ...
Reg : POS Layout change - Product Search layout
Environment : iVend 6.5.6 Problem Description : Need to remove the below label in POS - product search page. Scenario : Client need to remove the highlighted labels from POS. Solution: 1) Check the POS Log File of iVend. 2) Suggest Client to check if ...
Change Warehouse Code
Environment : iVend 6.5.6 ,6.6 Problem Description : For new warehouse created need to change the Warehouse Code in iVend system. Scenario : Client have moved to a new warehouse & need help to change warehouse code for the store, what is the best way ...
Unable to Export sale report Excel format
Environment- Ivend 6.6 Problem statement – Unable to Export "Sales by transaction type with a detailed report." data in Microsoft Excel format Symptoms: The problem was related with Microsoft Excel Export Setting configuration. Resolution/Work ...
Print copy on different printer
Environment : iVend 6.6 Patch 7915 Problem Description : Could you please guide us with the steps to print two copies on two different printers simultaneously? Scenario : Client need steps to print two copies from iVend on two different printers ...
Does iVend support QR invoicing
Environment : iVend 6.6 (Not environment specific) Query: Customer had a query if QR e-Invoicing feature is available in iVend. Response : Currently this feature is not available in iVend.
How to Cancel Special order from iVend
Environment : iVend 6.6 With SAPB1 Problem Statement : How to Cancel Special order from iVend Symptoms: NA Resolution/Work Around:- Below are the steps for cancel special order from iVend. 1: Click on Transaction Search button on POS 2: Select ...
Cayan Payment Processor is Compatible with the version 6.6 or not
Customer Query - Customer will start the migration process to ivend version 6.6. customer are using Cayan Payment Processor which developed by citixsys in 2019. customer have a question .if his actual development is compatible with the version 6.6 or ...
ADD-ON IMATRIX 5.9.4.0 compatibility with iVend 6.6
Environment: iVend 6.5.6 Patch 2021_23 Problem Description: Inquiry about iMatrix version compatibility. Scenario: Client is about to migrate from the iVend version from 6.5.6 to 6.6 and asking that any change will happen in the iMatrix add-on ...
Which Price gets effective after special price-list expires
Version: 6.5 Update 6, not the version-specific. Query: I wanna enquire what's happened if a product is included in a special price list for a specific duration, When this duration expires, Is this product return to its regular price or to the base ...
Store Manager Can't open the MC
Environment : I-Vend 6.6 Patch 7747 Problem Description : Manager user can't open the MC even after assign login MC in roles assignment. Scenario : When user is logged with Manager account then below above mentioned error is coming. Solution: When we ...
License File not found
Problem Statement:- License File not found. Problem Description:- An issue comes to a specific user while using the Item matrix on the terminal server. Troubleshooting attempts : -- Gave user full permission to the item matrix folder on the SQL ...
Question about system automatic update in vendors
Problem Statement: Question about automatic update for vendor records. Scenario: The query was raised, to get more details on Vendor records getting updated in the system. Response: It was informed that the information /record will not get updated ...