Product Documentation
Can we show only Retail Warehouse in Warehouse drop down on Shipment Creation form
Product Query Can we show only Retail Warehouse in Warehouse drop down on Shipment Creation form ? Resolution Currently, iVend does not offer functionality to customize warehouse-level settings to display only the Retail warehouse. However, we can ...
compatibility version SAP & SQL Version
Product Query Customer currently using the SQL version 2016 in HO and stores in 2008 express . SQL 2019 and higher version will support ivend 6.6? SAP Version 10 and Pl 2405 and higher PL version will compatible with ivend integration ? Answer As per ...
How to block prices in stores
Environment: iVend 6.6 Problem Description: How to block prices in stores, for example I don't want my administrator in the POS to go under a certain prices for wholesales. For Example : The seller wants to sell an item at a lower price because the ...
Can a coupon be apply to the current item, instead of going automatically to highest or the lower
Customer Query - Is it feasible that Can a coupon be apply to the current item, instead of going automatically to highest or the lower Comment - Not as of now. With current iVend functionality the coupon gets applied to the highest priced item in the ...
Can a coupon be apply to the current item, instead of going automatically to highest or the lower
Customer Query - Is it feasible that Can a coupon be apply to the current item, instead of going automatically to highest or the lower Comment - Not as of now. With current iVend functionality the coupon gets applied to the highest priced item in the ...
Reg : POS Layout change - Product Search layout
Environment : iVend 6.5.6 Problem Description : Need to remove the below label in POS - product search page. Scenario : Client need to remove the highlighted labels from POS. Solution: 1) Check the POS Log File of iVend. 2) Suggest Client to check if ...
Change Warehouse Code
Environment : iVend 6.5.6 ,6.6 Problem Description : For new warehouse created need to change the Warehouse Code in iVend system. Scenario : Client have moved to a new warehouse & need help to change warehouse code for the store, what is the best way ...
Unable to Export sale report Excel format
Environment- Ivend 6.6 Problem statement – Unable to Export "Sales by transaction type with a detailed report." data in Microsoft Excel format Symptoms: The problem was related with Microsoft Excel Export Setting configuration. Resolution/Work ...
Print copy on different printer
Environment : iVend 6.6 Patch 7915 Problem Description : Could you please guide us with the steps to print two copies on two different printers simultaneously? Scenario : Client need steps to print two copies from iVend on two different printers ...
Does iVend support QR invoicing
Environment : iVend 6.6 (Not environment specific) Query: Customer had a query if QR e-Invoicing feature is available in iVend. Response : Currently this feature is not available in iVend.
How to Cancel Special order from iVend
Environment : iVend 6.6 With SAPB1 Problem Statement : How to Cancel Special order from iVend Symptoms: NA Resolution/Work Around:- Below are the steps for cancel special order from iVend. 1: Click on Transaction Search button on POS 2: Select ...
Cayan Payment Processor is Compatible with the version 6.6 or not
Customer Query - Customer will start the migration process to ivend version 6.6. customer are using Cayan Payment Processor which developed by citixsys in 2019. customer have a question .if his actual development is compatible with the version 6.6 or ...
ADD-ON IMATRIX 5.9.4.0 compatibility with iVend 6.6
Environment: iVend 6.5.6 Patch 2021_23 Problem Description: Inquiry about iMatrix version compatibility. Scenario: Client is about to migrate from the iVend version from 6.5.6 to 6.6 and asking that any change will happen in the iMatrix add-on ...
Which Price gets effective after special price-list expires
Version: 6.5 Update 6, not the version-specific. Query: I wanna enquire what's happened if a product is included in a special price list for a specific duration, When this duration expires, Is this product return to its regular price or to the base ...
Store Manager Can't open the MC
Environment : I-Vend 6.6 Patch 7747 Problem Description : Manager user can't open the MC even after assign login MC in roles assignment. Scenario : When user is logged with Manager account then below above mentioned error is coming. Solution: When we ...
License File not found
Problem Statement:- License File not found. Problem Description:- An issue comes to a specific user while using the Item matrix on the terminal server. Troubleshooting attempts : -- Gave user full permission to the item matrix folder on the SQL ...
Question about system automatic update in vendors
Problem Statement: Question about automatic update for vendor records. Scenario: The query was raised, to get more details on Vendor records getting updated in the system. Response: It was informed that the information /record will not get updated ...