iVend Configuration Manager
CXSivend user doesn't have the addon running
Environment : iVend 6.6 with SAP B1 Problem statement : CXSivend user doesn't have the addon running Symptoms : why the 'MANAGER' USER has the addon active while the CXSIvend user does not. Resolution/Work Around: It is not allowed to login with ...
Price Showing Zero in POS Transaction
Environment: iVend 6.6 Query: Product price showing zero during Sale transaction in POS while price available in Price List Resolution/Work Around: Please open product in SAP and check if its marked Zero value Item or not ?
Unable to Perform End Of Day from Point Of Sale.
Environment: iVend Retail 365 Problem statement: Configure End OF Day button for POS from the POS Layout in Management Console, however when clicked on End of Day button system gave the below error. “User Does not have update access Object Id- Store" ...
New users Not able to use POS - Object reference not set to an Instance of an Object ERROR
Environment: iVend 6.5.6 Patch 2 Problem Description: Newly created user were getting error while logging at POS Scenario: An existing user can access POS and do Sales in full on POS Machine. Existing user logs out of POS and new user Logs in to the ...
Defined product price in SAP not coming on Point of Sale.
Environment: iVend Retail 6.6 7747 SAP Business One 9.3 Problem Statement: Price List attached to the customer in SAP B1, same price list is attached on Item Master in SAP B1. Item Price in SAP B1 is 2.46. Also the item price in iVend price list is ...
Transaction grid is showing the total including tax at a row-level instead of subtotal
Environment: iVend 6.6 With SAPB1 Problem Statement: iVend POS Transaction grid displays the total including tax at a row-level instead of subtotal Symptoms: item may have price with Tax in item masters and item gets scanned on iVend POS . ...
Incorrect Rounding on Payment
Problem: The customer has enabled 3 decimal places in culture information. And the transaction total is 5.462 Now the customer wants the Transaction total should be 5.460 on payment screen and on payment of 100 change amount should be 94.54 Reason : ...
Can Book Voucher Payment balance saved as retention?
Environment: iVend 6.6 Patch 7989 Problem Description: Can Book Voucher Payment balance be saved as retention? Scenario: If a customer pays with a book voucher but the voucher value is more than the purchase amount, can the difference (balance not ...
Item Not Found in iVend & Barcode already link to other items
Environment : iVend 6.6 Problem statement : Item Not Found in iVend & Barcode already link to other items showing Error Message in SAP Symptoms :Barcode tagging need to check Resolution/Work Around: (1). Product Not Found : Check the product ...
Drawer Count Window Not Appearing in POS
Environment: iVend Retail 6.6 7989 & SAP Business One 9.3 Problem statement: Drawer Count window not showing after login in POS. Symptoms: “Count Required on Assign” Resolution/Work Around: Follow below steps to solve the issue. 1: Login in ...
CREDIT CARD PAYMENT - Total payable amout getting multplied by 1000
Environment: iVend 6.6 7989 Problem Statement: While doing payment from Credit card payment type total amount is getting multiplied by 1000 Resolution/Work Around: Check for Currency symbol in System Display Settings it should be according to the ...
iVend configuration manager is not opening
Problem Statement: When trying to open the iVend configuration manager it is not opening , because of this replication is not working . Proposed Solution: Suggest to please restart the problematic store machine
Failed to connect the license server or operation server
Version : iVend 6.6 Unplugged Problem Statement: Getting the error on MC "Failed to connect the license server or operation server" Symptoms: NA Resolution/Work Around: While configuring the Connection manager, the correct database server name was ...
2 SAP HANA databases on the same SAP HANA server and connected to 2 separate iVend HO SQL
Environment : iVend 6.6 with SAPB1 HANA Problem Statement : Can 2 SAPB1 HANA databases (which are on different HANA servers) be on the same SAP HANA server and connected to 2 separate iVend HO SQL servers? Symptoms : Integration of multi company ...
What is way to block the ability for the user to delete the audit log history.
Customer Query - What is way to block the ability for the user to delete the audit log history. Proposed Solution: we can block the ability for the user to avoid such activity from security rights in the management console. Steps: Kindly follow the ...
How to debug Error related with store initialization
Environment : iVend 6.6 integrated With SAPB1 Problem Statement : During the store initialization an error message has been encountered while configuring the Replication service for the store and the store were not initialized. Below is the attached ...
Item not appearing in Item Label Printing Screen
Environment: iVend 6.6 Problem Statement: Issue with one of the stores at Item Label Printing. Symptoms: When trying to add an item in item Label Printing screen item is not appearing in a particular store. Reason/Cause: The item was not added in the ...
Multiple integration services are running
Environment: iVend 6.6 update 0 with SAP B1 Problem Statement: Integration fail count was less than the grid record count. Error Screenshot: NA Symptoms: NA Resolution/Work Around: N/A Solution: We found 2 integration services are running. We have ...
Is it possible to create UDF on iVend Objects (Store, Enterprise) using Extensibility?
Query: Is it possible to create UDF on iVend Objects (Store, Enterprise) using Extensibility or UDF on iVend Objects can be created only using Management Console? Answer: UDF can be created on iVend objects through extensibility. Please find the ...
iVend Configuration Manager
Environment : iVend 6.6 Problem Statement : The "Require manager approval" button on the POS User menu screen either disabled or removed from the current position. This is because users often tend to click on this button unintentionally when they ...