Unable to Browse Loyalty Customer Portal

Unable to Browse Loyalty Customer Portal

Problem Statement:

Unable to browse Loyalty Customer portal.

Error:

While trying to browse Loyalty Customer portal system gives the below message.

Solution:

Check below points: -
1: You should have valid Loyalty Customer Portal License. Check license detail on below path:-
Login Management Console at Enterprise: 
Go to: Administration >> IT Administration >> License Information. This screen will show you all the license details.

2: Make "Synchronize settings for Loyalty Customer portal" properly configured on Loyalty Setup
Login in Management Console at Enterprise.
Go to Operation Tab>> Loyalty >>> Loyalty Setup.

Check below image for the reference.


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