New loyalty customer unable to register from POS and MC and showing error message
Environment :
iVend Version 6.5 Update 6 Patch 3 with SAPB1 9.2
Problem Statement :
Customer has informed that new loyalty customer unable to register from POS and MC and showing 'Can not register loyalty customer. The total license has been exhausted. Please contact
license@citixsys.com for support’.
Symptoms :
Customer has informed that new loyalty customer unable to register from POS and MC and showing 'Can not register loyalty customer. The total license has been exhausted. Please contact
license@citixsys.com for support’.
Resolution/Work Around :
Development team analyzed this issue and found product issue. It was fixed in latest version 6.5.6. Once applied latest patches, issue will be resolved.
Recommendations /Suggestion :
Please apply latest patches and make sure all the necessary configurations are made and done successfully for Loyalty setup.