Wrong Tender G/L account is getting impacted in SAP

Wrong Tender G/L account is getting impacted in SAP

Environment:

Not version-specific

Problem Statement:

Wrong Tender G/L account is impacting in SAP, Customer needs to map different G/L account for a specific warehouse rather than main retail account (Enterprise level) however it is not working.

Solution:

 Here G/L accounts are mapped as below in the SBO – Refer to the following screen image for guidance. In SBO, navigate to (for Enterprise level mapping):

Administration > System Initialization > iVend Retail > Retail Tender.

And to apply the setting at the Store / Warehouse level, navigate to:

Administration > Setup > Inventory > Warehouses and map the G/L Account accordingly.



Important Notes:

· If G/L Accounts are provided at the Store/Warehouse level, then this will be selected for posting, otherwise the G/L Accounts set at the Enterprise level will be selected as defined in the previous step.

· Please note, Column named "Map to Credit Card" should also be mapped with corresponding value (not only G/L account) to complete the mapping process for store/warehouse level.

· If the G/L Account is not mapped, then any transaction processed at the iVend POS using that Tender will fail to integrate to the ERP (SBO).

· The Transaction performed at the iVend POS will integrate and then be available in SBO, the Payment Type used in the transaction will be viewable in the Payment means window in SBO.