The Inventory Status Report shows an incorrect quantity in the Fulfilled Inventory if the wrong approach is followed
Problem Description:
User Error : Means if user follow wrong approach to create the delivery transaction from the SAP Business One screen if the sales order was created from the iVend screen.
Symptoms :
After creating sale order (1 QTy ) from iVend Side then inventory status report showing
If you created delivery from SAP B1 then Fulfilled Qty not reverse in iVentory status report
After creating sale order (1 QTy ) from iVend Side and delivery also done from iVend then inventory status report showing
After delivry transaction from Ivend screen iVend status report showing
Instock Qty 4 ,fulfilledQty 0 and AvailableSaleQty =4 showing
Resolution Steps :
Please follow the correct process:
- If a Sales Order is created from Store A's warehouse, the corresponding Delivery (Fulfillment) transaction should also be processed for Store A.
- The fulfillment process should be completed through the iVend application only.