System.Exception: Gift Certificate:'P0031' not found/map in SBO or not mapped in SBO.
Problem:
You might face an issue with integration record failed with below error
“System.Exception: Gift Certificate:'P0031' not found/map in SBO” and “System.Exception: Gift Certificate A/C is not mapped in SBO”
P0031: is a Sample GC name as per shared example, it may change from instance to instance
Cause:
These errors occur when the Gift Certificate mentioned in the error line is not mapped as Retail Tender in SAP B1.
Steps for Resolution:
The steps are listed below:
Open SAP B1
Go to Main Menu >> choose Administration >> Add-ons >> Add-on Manager >> Start iVend Add-on.
Go to Main Menu >> choose Administration >> System Initialization >> iVend Retail >> Retail Tender.
Map the concern Gift Certificate.
Once mapped, save the changes in SAP.
Now, Retry the failed record from iVend integration failure monitor and this should sync.
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