Sage integration Log does not display the batch information of the failed Items in sales Transaction

Sage integration Log does not display the batch information of the failed Items in sales Transaction


Environment:

iVend Version 6.6

​

Problem Statement:

The Sage integration Log does not display the batch information of the failed Items in sales Transactions. When Products are batch Managed, then without the batch details it will be difficult to know the actual batch to be received in X3 for the Items to get integrated.


Symptoms:

Not Applicable


Resolution/Work Around:

The issue is not related to X3, Customer wanted the batch information to display in the sales information details on the monitor. Installing the latest monitor Add-on (provided by CitiXsys Integration Team) fixed the issue and now the customer can see the batch information of the sold/failed items in the monitor.


Recommendations /Suggestion:

None


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