Not able to Covert QUOTATION TO SALE

Not able to Covert QUOTATION TO SALE

Product Version: 

6.5 Update 6


Problem Statement: 

After making a quotation in POS and the customer is not able to convert this transaction in SALE, the button "Convert to sale" appears deactivated.


Proposed Solution:

Suggest to check the parameter Support Multiple Transaction Type Mode on Enterprise Settings


This setting gives the flexibility to the user to set up the POS system for allowing multiple transaction types in a single transaction. For example, you can do the sales and sale refunds in a single transaction.


Set this flag if you want to allow the cashier to do multiple types of transaction in a single transaction at POS.


Steps if any: 

NA


Constraints / Scenarios:  

NA



    • Related Articles

    • Quotation Expiration

      Quotation Expiration This feature is incorporated in iVend Retail, to determine the duration for which the created "Quotation" will hold Valid. Option to enable manager override to convert expired quotations to sales or order is also present. This ...

    • Not able to convert transaction in SALE for quotation

      Problem statement "Convert to sale " button on POS is disabled and not bale to convert transaction in SALE for quotation. Root cause if the "support multiple transaction mode " check box will not checked in enterprise setting "Convert to sale " ...

    • After making a quotation in POS and customer is not able to convert this transaction in SALE

      Problem Statement After making a quotation in POS and the customer is not able to convert this transaction in SALE, the button "Convert to sale" appears deactivated. Proposed Solution Suggest to check the parameter Support Multiple Transaction Type ...

    • Hardware list is showing Empty on Point of sale

      Problem: on Point of Sale Hardware List is showing Empty. Issue Details: Hardware list is showing Empty on Point of sale. checked all details are correct. We checked in Hardware Service Log File. we found below error Error: An attempt was made to ...

    • Not able to login to Point of Sale (POS), getting an error "Error encountered in application"

      Issue: Not able to login to Point of Sale (POS), getting an error ("Error encountered in application") while trying, below is the screenshot for the same: Version: 6.6, not the version-specific Resolution: We checked the POS log file and we found the ...