Not able to convert transaction in SALE for quotation

Not able to convert transaction in SALE for quotation

 Problem statement 

"Convert to sale " button on POS is disabled and not bale to convert transaction in SALE  for quotation.

Root cause

 if the "support multiple transaction mode " check box will not checked  in enterprise setting "Convert to sale "  button will disabled  on POS .

NOTE:- Support multiple transaction is not one time configuration we can make changes in it according to our requirement.

Proposed solution

Go to enterprise setting  and make changes in "support multiple transaction mode " checkbox.
follow the give path .administration<< enyerprise setting,

As shown in given image.

Once "support multiple transaction" check box will checked "Convert to sale "  button will automatically enabled .shown in below screen shot.

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