Customer unable to do refund invoices in one site due to API Url not working at this showroom

Customer unable to do refund invoices in one site due to API Url not working at this showroom

Environment: 

iVend 6.6

Problem Statement: 

Customer unable to do refund invoices in one site and getting the error attached at below

Error Screenshot:  

​

Issue steps :

1. Open POS and press transaction search
2. Search with transaction SA0222000468
3. View this transaction
4. Make Sale refund to this transaction
5. Error appeared : “One or more errors occurred”

Solution:

We checked the issue and we found the issue happened due to that API is not accessible from POS system ,  API is not acessible from store to Ho that why refund is not working and as per our analysis we found that below link is blocked


Changing the API URL to new API URL resolved the issue


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