Integration error System Exception: DI: 1470000373 - Item P013395 is frozen in warehouse

Integration error System Exception: DI: 1470000373 - Item P013395 is frozen in warehouse

iVend version :

6.6 8929

Problem statement :

Customer facing below integration error from iVend to SAP for Goods Receipt transaction:
"System Exception: DI: 1470000373 - Item P013395 is frozen in warehouse


Symptoms: 

Product quantity was freeze for the the problematic warehouse in SAP Item Master.

Resolution / work around :

Unfreeze the quantity for the problematic product against mentioned warehouse in SAP item master and then retry the records in integration monitor.

Follow below steps to resolve the issue.


1: Login to SAP

2: Go To: Modules >> Inventory >> Item Master Data.

3: Select Problematic Item.

4: Click on Inventory Data and then release the quantity in column "Frozen In"

Check below screenshot for the reference