Product
Query:
In iVend, we
initiated a stock transfer of item A0001 (25 units) from Store 1 to Store 2.
Store 2 only required 10 units and has received that quantity.
Question:
What is the
correct process in iVend to return or transfer the remaining 15 units from
Store 2 back to Store 1?
Answer:
Please note that you should not create
any return or reverse stock transfer document before the initial stock is
received.
The
correct process is as follows:
1.
First, complete the stock receipt at the
receiving store.
2. Then, if any quantity needs to be returned, create a new Stock Transfer
for the required quantity — from the receiving store back to the sending store.
After
that, at the original sending store, create the Stock Transfer Receipt to
complete the process.