Gift certificate expiry date extend

Gift certificate expiry date extend

Environment

6.6  with patch 8929 integrated with SAP B1


Problem Statement

Customer want to extend gift certificate expiry date 

Resolution/Work

iVend MC screens doesn't allow to change the expiry date of the Gift Certificate


As a workaround  Suggest to  issue new Gift Certificate from POS and use them to redeem.


Recommendations /Suggestion

NA


    • Related Articles

    • Gift Certificate Report

      List of all open Gift Certificates, on a specific date Environment: iVend 6.6 Short Description: Gift Certificate Report Product Query: Customers want a list of all open Gift Certificates on a specific date, So not the current open balance, but the ...
    • How to Extend the Validity of an Expired Gift Certificate in iVend

      Query: The Springs Showroom is experiencing an issue with expired gift vouchers. Although we tried increasing the validity days in the gift voucher settings within iVend, the vouchers still display as expired when attempting redemption. Solution: ...
    • Gift Cards

      Gift Cards (Certificates) - Overview Gift Cards or Gift Certificates (GC) are the vouchers that can be sold in iVend Retail POS with a predefined amount or open amount. Later on, the customer can use the GC voucher as a means of payment for a ...
    • Updating the iVend Products with Expiry Date

      Version: 6.5 Upadted 6 Query: We imported GO Live products in the iVend with only Product and batch Numbers without expiry dates. We want an import template to enable us to update these products with expiry dates as the client wants Products in the ...
    • Gift Certificate Import template in iVend MC

      Environment: iVend Version 6.5 Update 6 Problem Statement: We have gift cards set up with an unlimited expiry (mandatory by law), although it's allowed to book away any remaining GC balance in the GL accounts after x period after initial use. GC for ...