ERROR IN THE UPGRADE PROCESS 6.6 - ERROR 27500

ERROR IN THE UPGRADE PROCESS 6.6 - ERROR 27500

Environment: 

iVend 6.6

Problem statement:  

ERROR IN THE UPDATE PROCESS 6.6 (STORE) - ERROR 27500

Symptoms:  

On running iVend 6.6 installer customer getting below error:

Resolution/Work Around :  

Installer requires Internet Information Server 4.0 or higher. So, check the installed version of IIS in windows.

1.Right click on the Windows button at bottom left.
2.Choose Run from the WinX menu.
3.Type inetmgr into the textbox and press Enter on your keyboard (you can also type %SystemRoot%\system32\inetsrv\InetMgr.exe instead and press Enter).
4.The Internet Information Services (IIS) Manager window will appear.
5.Go to Help -> About Internet Information Services to find IIS version.


Check IIS version from Registry Editor

1.Open Run dialog box with the steps mentioned above (or by pressing Windows + R).
2.Type regedit into the textbox and hit Enter.
3.Click Yes in User Account Control window (please skip this step if you didn’t see it).
4.Copy and paste this into the address bar of Registry Editor: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\InetStp.
5.Look for the VersionString value in the right panel.
6.Double click on this value to check IIS version.



Check IIS version by using Command Prompt.

1.Press Windows + S to open the search box.
2.Type cmd into the textbox.
3.Right click on Command Prompt and choose Run as administrator.
4.Click Yes in the User Account Control window.
5.Type or copy and paste this command: %SystemRoot%\system32\inetsrv\InetMgr.exe.
6.Press Enter and the Internet Information Services (IIS) Manager window will appear.
7.Go to Help -> About Internet Information Services to view IIS version.



Sometimes IIS is not active by default, so you may need to enable it on your computer manually sometimes.

1.Open the WinX menu and choose the first option – Apps and Features.
2.Look for Related settings section in the right panel.
3.Click Programs and Features under it.
4.Click Turn Windows features on or off in the left sidebar.
5.Look through the Windows features and check Internet Information Services.
6.Click OK and wait.
7.Windows will search for the required files and apply changes for you automatically.
8.Click Close when you see the message – Windows completed the requested changes.