Discount Resolution Setup

The Discount Resolution Setup grouping feature helps in determining how the discounts will be calculated on an item in the event that multiple discounts are applied in a single transaction. The discounts have been categorized into four types of discounts:

· Manual Discount

· System Discount

· Coupon Discount

· Promotion Discount

Based on the grouping, the user can define the relationship of a particular group with the next Discount Group.

Discount Resolution Setup

1. Log into the iVend Management Console and navigate to: Administration > Retail Configuration > Discount Resolution Setup.

                                        Figure 1 – Discount Resolution Setup

2. Step 1 From the discount resolution setup screen, map the groups to each discount type; where:

a. Manual Discount refers to the discounts that are given manually at POS during the transaction.

b. System Discount refers to the system generated discounts such as with special price list discounts.

c. Coupon Discount which is the discount that is triggered by a promotional Coupon.

d. Promotion Discount refers to the Bonus Buys discounts.

3. In Step 2 select the action that you want to trigger, when two discounts from the same groups are applicable in the same group.

4. In Step 3 select the action that you want to trigger, when two discounts or promotions are applicable under two different groups.

Business Case 

A retailer has an item being sold at a 10% discount, and for New Year’s Day they created a new promotion for an additional 15% discount. They want to ensure that their customers receive the sum of both discounts on New Year’s Day.

Required setup

1. Log into the iVend Management Console and navigate to: Administration > Retail Configuration > Discount Resolution Setup.

                           Figure 2 – Discount Resolution Setup

2. In this case the retailer needs to setup the Discount Resolution between the System Discount and the Promotion Discount, therefore in Step 1 link System Discount with Group 2 and Promotion Discount with Group 3.

3. In Step 3 set the value between Group 2 and Group 3 as Sum and then click [Ok] to save the changes made.

Business Transaction

In this scenario, we will define the discount on the Special Price List and the Bonus Buys Promotion

Special Price List

1. Log into the iVend Management Console and navigate to: Operations> Pricing and Promotions > Special Price List

                                                  Figure 3 – Special Price List

2. Create a Special Price List, select a product and give it 10% discount.

To obtain more information about Special Price List creation, review the following article via the following link: https://knowledge.citixsys.com/price-lists-and-special-price-lists-in-ivend-retail

Bonus Buys Promotion

1. Log into the iVend Management Console and navigate to: Operations> Pricing and promotion > Bonus Buys

                                                             Figure 4 – Bonus Buy Setup

2. Create a Bonus Buys Promotion, select the same product in the Get Products side and give it a 15% discount.

To obtain more information about Bonus Buys setup, review the following article via the following link: https://knowledge.citixsys.com/promotions-and-coupons-setup

5. Now at the iVend POS, scan in the same product that you defined in the Special Price List and the Bonus Buys Promotion above.

6. You can notice that the sum of the 15% Bonus Buys Promotion and the 10% Special Price List discount has been applied on the transaction.

Conclusion: Discount Resolution Setup in iVend Retail provides retailers with the tools necessary to manage the many possible scenarios for applying discounts at the POS for their customers.