Replication Error : SendDumpProcessor: error : The CRC of the GZip footer does not match the CRC
*************** Internal to Citixsys Support Team *********************
Environment:
iVend 6.6 7989 with SAP B1.
Problem Statement:
Replication from Store to Enterprise doesn't work with below error message
SendDumpProcessor: error : The CRC of the GZip footer does not match the CRC calculated from the uncompressed data., payload :9EC186F8-EF17-4E1D-871E-22349EC7727C recordKey:
-------------------------------------------------- ------------------------------------
ReceivedPayloadProcessorJob: Status Error :9EC186F8-EF17-4E1D-871E-22349EC7727C
-------------------------------------------------- ----------------------------------------
03/29/2023 04:16:42:001 : ReceivedPayloadProcessorJob for site : 1
Symptoms:
Replication doesn't process the data from Store to Enterprise
Workaround/Resolutions:
1.Copy the payload key from above error
2.Please take the store database backup before running the delete and update query.
3.stop the replication service.
4. Run the below query over problematic stores.
select * from RepReplicationReceivedPayload where ReplicationReceivedPayloadKey='enter the payload key'
delete from RepReplicationReceivedPayload where ReplicationReceivedPayloadKey='enter the payload key'
5.Start the replication service.
6. If the issue still persists. then follow the above steps with a new payload key ( payload key which will show in the error message).
Note : Suggest to discuss with Level 3 before use this script.
Idea: Take the backup of Store database
Reference Ticket:
CS0008677
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