Payment amount is greater than invoice amount Integration Error
Problem statement :
Incoming payment is stuck in Integration Failure with the error message:
"DI: Payment amount is greater than invoice amount" from iVend to SAP
iVend version :
Not version specific
Symptoms:
NA
Resolution / work around :
Error generally occur when a Cash Discount Name is configured in the Payment Term, causing a discrepancy between the invoice amount and the payment amount being posted from iVend to SAP Business One.
In SAP Business One, We require to verify the Cash Discount Name configured against the payment Term Against A/R Invoice. It should be blank.
Steps:
1.Open the A/R Invoice associated with the stuck Incoming Payment in SAP Business One.
2.Navigated to Accounting → Payment Terms.
3.Verified that a Cash Discount Name is configure against the assigned Payment Term.
4.Cleared the Cash Discount Name field and updated the Payment Term configuration.
5.Retried the integration process.
Note :
NA
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