Session 3.2 - Sales Processes at the Terminal POS
In this chapter we take a look at the Sales Processes performed at the Terminal POS.
Review each topic unit and then test your knowledge within the videos or by completing the separate quizzes you find within the course itself.
Complete all the units in each session before moving on to the next chapter.
Login & Navigation of the iVend Retail POS
Watch the following eLearning video tutorial for iVend Retail Terminal POS — The topics covered include an overview of:
Login and Navigate the Point of Sale (POS)
Clock-in with Till Count
User Menu options
Customer and Product search
Quick Button Panel
Complete a quick sale
Then complete the quiz that you will find at the end of the video tutorial.
Click on the video below to start the presentation...
Searching Products & Adding Customers
Watch the following eLearning video tutorial for iVend Retail Terminal POS — Searching Products and Adding Customers
The topics covered include:
How to search for Products and Customers at the POS
Creating new and edit existing Customers at the POS
Then complete the quiz that you will find at the end of the video tutorial.
Click on the video below to start the presentation...
Registering a new Customer at the POS - Article
Read the following article that covers the topic on:
Registering a new Customer at the POS
Click below to view the article. Alternatively, you can choose to print a copy of the article if you prefer...
Advanced Record Search - Article
Read the following article that covers the topic:
iVend POS - Advanced Record Search
Click below to view the presentation. Alternatively, you can choose to print a copy of the article if you prefer.
UPC Code - Article
Read the following article that covers the topic on:
UPC Code
Click below to view the presentation. Alternatively, you can choose to print a copy of the article if you prefer.
Then move on to the next article regarding Barcode Scanning and Resolution Hierarchy...
Article Link: UPC Code
Barcode Scanning at the POS - Resolution Hierarchy - Article
Read the following article that covers the topic on:
Barcode Scanning at the POS - Resolution Hierarchy
Then complete the quiz that you will find on the next page.
Click below to view the presentation. Alternatively, you can choose to print a copy of the article if you prefer...
Article Link: Barcode Scanning at the POS - Resolution Hierarchy
Creating a Sale and Receiving Payments
Watch the following eLearning video tutorial for iVend Retail Terminal POS — Creating a Sale and Receiving Payments
The topics covered include:
How to Create a Sale and Receive Payments
Line Item Edits for Quantity, Discount and Price
Sale Edit Discount
Quick Cash Complete
Receiving Payment with multiple payment methods
Then complete the quiz that you will find at the end of the video tutorial.
You should aim to achieve at least 80% (e.g. 4 out of 5 correct answers) before moving on to the next chapter. If you get more than one (1) wrong answer then we recommend reviewing the video again as we consider anything greater to be a low score and indicates more revision is required.
Click on the video below to start the presentation...
Video Link: Creating a Sale and Receiving Payments
Performing a Sales Edit
Watch the following eLearning video tutorial for iVend Retail Terminal POS — Performing a Sales Edit
The topics covered include:
Editing a Sale Transaction at the POS — A brief overview of a Sale level and an Item level edit
Then complete the short quiz that you will find at the end of the video tutorial.
You should achieve 100% for this quiz before moving on to the next chapter. If you get one (1) or more wrong answers, we recommend reviewing the video again as we consider anything greater to be a low score and indicates more revision is required.
Click on the video below to start the presentation...
Voiding Items and a Sale at the POS
Watch the following eLearning video tutorial for iVend Retail Terminal POS — Voiding Items and a Sale at the POS
The topics covered include:
How to Void an Item and a Sale at the POS
Then complete the quiz that you will find at the end of the video tutorial.
Suspend & Recall Functions at the POS
Watch the following eLearning video tutorial for iVend Retail Terminal POS — Suspend & Recall Functions at the POS
The topics covered include:
How to use the Suspend and Recall functionality at the POS
Then complete the quiz that you will find at the end of the video tutorial.
Click on the video below to start the presentation...
Sales Refunds & Exchanges
Watch the following eLearning video tutorial for iVend Retail Terminal POS — Sales Refunds & Exchanges
The topics covered include:
How to perform Sales Refunds and Exchanges
Then complete the quiz that you will find at the end of the video tutorial.
Click on the video below to start the presentation...
Sales Refund Transaction at the POS - Article
Read the following article that covers the topic on:
Sales Refund Transaction at the POS
Click below to view the article. Alternatively, you can choose to print a copy of the article if you prefer...
Exchange Transaction at the POS - Article
Read the following article that covers the topic on:
Exchange Transaction at the POS - Article
Click below to view the article. Alternatively, you can choose to print a copy of the article if you prefer...
Special Orders, Surcharges & Fulfillments
Watch the following eLearning video tutorial for iVend Retail Terminal POS — Special Orders, Surcharges and Fulfillments
The topics covered include:
Special Orders, Surcharges and Fulfillments
Then complete the quiz that you will find at the end of the video tutorial.
Click on the video below to start the presentation...
Special Orders, Final Fulfillment, Payment and Delivery
Watch the following eLearning video tutorial for iVend Retail Terminal POS — Special Orders, Final Fulfillment, Payment and Delivery
The topics covered include:
Special Orders, Final Fulfillment, Payment and Delivery
Then complete the quiz that you will find at the end of the video tutorial.
Click on the video below to start the presentation...
Fulfillments - Article
Read the following article that covers the topic on:
Click below to view the article. Alternatively, you can choose to print a copy of the article if you prefer...
Related Articles
Session 3.2 - Sales Processes at the Terminal POS
In this chapter we take a look at the Sales Processes performed at the Terminal POS. Review each topic unit and then test your knowledge within the videos or by completing the separate quizzes you find within the course itself. Complete all the units ...Session 3.1 - Sales Processes at the Terminal POS
In this chapter we take a look at the Sales Processes performed at the Terminal POS. When you are ready to start the session topic, simply click the Next button above. Review each topic unit and then test your knowledge within the videos or by ...Session 2.2 - POS Operations
In this chapter we take a look at POS Operations performed at the Terminal POS. This chapter is intended to supply the Support Technician with an overview on the POS operations and is deemed an important supplement to providing them with a better ...Session 6.2 - Get ready for iVend Retail POS Sales Certification
Now that you've completed the iVend Retail POS Sales Training Course, you should be ready to sit for your certification. The Sales examination will test for your knowledge on the differentiating features of the entire Retail Management Suite. A ...Session 5.7 - iVend Mobile POS
In this chapter we take a look at Mobile POS: Installation of the iVend API and API Health Check Setup in the Management Console Installation on IOS and Android devices Setup and Initialisation over the Air Initialisation using Database Backup ...