Session 3.2 - Additional Articles

Session 3.2 - Additional Articles

Read the following articles that cover the topics on:

Understanding Inventory Movements for Layaways (Laybys) and Sales Orders

Mechanism for Tax Calculations at the POS

Discount Determination and Conflict Resolution

Increase Sales using Up-sells


Then complete the quiz that you will find on the last page after the articles in this chapter.


You should aim to achieve at least 85% (e.g. 6 out of 7 correct answers) before moving on to the next chapter. If you get more than one (1) wrong answer then we recommend reviewing the articles again as we consider anything greater to be a low score and indicates more revision is required.


All articles can be viewed on-screen or printed if preferred.


Click the Next button above when you are ready to move to the next page and begin your review of the articles…


Increasing Sales with Up-sells

Read the following article that covers the topic:

Increasing Sales with Up-sells


Click below to view the presentation. Alternatively, you can choose to print a copy of the article if you prefer.







Session 3.1

Session 4.1




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