Session 3.1 - Sales Processes at the Terminal POS
In this chapter we take a look at the Sales Processes performed at the Terminal POS.
When you are ready to start the session topic, simply click the Next button above.
Review each topic unit and then test your knowledge within the videos or by completing the separate quizzes you find within the course itself.
Complete all the units in each session before moving on to the next chapter.
Login & Navigation of the iVend Retail POS
Watch the following eLearning video tutorial - Login and Navigation at the POS
Topics covered include:
Login and Navigate the Point of Sale (POS)
Clock-in with Till Count
User Menu options
Customer and Product search
Quick Button Panel
Complete a quick sale
Then complete the quiz that you will find at the end of the video tutorial.
You should aim to achieve at least 80% (e.g. 4 out of 5 correct answers) before moving on to the next chapter. If you get more than one (1) wrong answer then we recommend reviewing the video again as we consider anything greater to be a low score and indicates more revision is required.
Click on the video below to start the presentation...
Suspend & Recall Functions at the POS
Watch the following eLearning video tutorial - Suspend and Recall Function at the POS
Topics covered include:
How to use the Suspend and Recall functionality at the POS
Then complete the quiz that you will find at the end of the video tutorial.
You should aim to achieve at least 80% (e.g. 4 out of 5 correct answers) before moving on to the next chapter. If you get more than one (1) wrong answer then we recommend reviewing the video again as we consider anything greater to be a low score and indicates more revision is required.
Click on the video below to start the presentation...
Searching Products & Adding Customers
Watch the following eLearning video tutorial - How to search products and add customers at the POS
Topics covered include:
How to search for Products and Customers at the POS
Creating new and edit existing Customers at the POS
Then complete the quiz that you will find at the end of the video tutorial.
Click on the video below to start the presentation...
Registering a new Customer at the POS - Article
Read the following article that covers the topic on:
Registering a new Customer at the POS
Click below to view the article. Alternatively, you can choose to print a copy of the article if you prefer...
Creating a Sale & Receiving Payments
Watch the following eLearning video tutorial for iVend Retail Terminal POS — Create a Sale and Process a payment at the POS
The topics covered include:
How to Create a Sale and Receive Payments
Line Item Edits for Quantity, Discount and Price
Sale Edit Discount
Quick Cash Complete
Receiving Payment with multiple payment methods
Then complete the quiz that you will find at the end of the video tutorial.
Click on the video below to start the presentation...
Performing a Sales Edit
Watch the following eLearning video tutorial - Performing a Sales Edit
Topics covered include:
Editing a Sale Transaction at the POS which includes a brief overview of a Sale level and an Item level edit
Then complete the short quiz that you will find at the end of the video tutorial.
You should achieve 100% for this quiz before moving on to the next chapter. If you get one (1) or more wrong answers, we recommend reviewing the video again as we consider anything greater to be a low score and indicates more revision is required.
Click on the video below to start the presentation...
Voiding Items and a Sale at the POS
Watch the following eLearning video tutorial - Voiding Items and a Sale at the POS
Then complete the quiz that you will find at the end of the video tutorial.
You should aim to achieve at least 80% (e.g. 4 out of 5 correct answers) before moving on to the next chapter. If you get more than one (1) wrong answer then we recommend reviewing the video again as we consider anything greater to be a low score and indicates more revision is required.
Click on the video below to start the presentation...
Sales Refunds & Exchanges
Watch the following eLearning video tutorial - Sales Refunds and Exchanges
Topics covered include:
How to perform Sales Refunds and Exchanges
Then complete the quiz that you will find at the end of the video tutorial.
Click on the video below to start the presentation...
Sales Refund Transaction at the POS - Article
Read the following article that covers the topic on:
Sales Refund Transaction at the POS
Click below to view the article. Alternatively, you can choose to print a copy of the article if you prefer...
Article Link: Sales Refund Transaction at the POS
Exchange Transaction at the POS - Article
Read the following article that covers the topic on:
Exchange Transaction at the POS
Click below to view the article. Alternatively, you can choose to print a copy of the article if you prefer...
Special Orders, Surcharges & Fulfillments
Watch the following eLearning video tutorial - Special Orders, Surcharges and Fulfilment
The topics covered include:
Special Orders, Surcharges and Fulfillments
Then complete the quiz that you will find at the end of the video tutorial.
Click on the video below to start the presentation...
Special Orders, Final Fulfilment, Payment and Delivery
Watch the following eLearning video tutorial - Special Orders - Final Payment and Delivery
Special Orders, Final Fulfilment, Payment and Delivery
Then complete the quiz that you will find at the end of the video tutorial.
Click on the video below to start the presentation...
Fulfillments - Article
Read the following article that covers the topic on: Fulfilments
Click below to view the article. Alternatively, you can choose to print a copy of the article if you prefer...
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