Session 3.1 Troubleshooting Miscellaneous Topics - Session 1

Session 3.1 Troubleshooting Miscellaneous Topics - Session 1

In this and subsequent chapters we take a look at Troubleshooting commonly experienced issues in iVend Retail.


Many Level 1 and 2 Support questions are raised on the topics that you will find in the following chapters.


Review each topic unit and then test your knowledge by completing the quiz that you will find at the end of each chapter. Each quiz will contain a minimum of five (5) questions.


You should aim to achieve at least 80% (e.g. 4 out of 5 correct answers) before moving on to the next chapter. If you get more than one (1) wrong answer then we recommend reviewing the articles and presentations again as we consider anything greater to be a low score and indicates more revision is required.

Complete all the units in each chapter and the quiz before moving on to the next chapter.


In this chapter of miscellaneous topics we take a look at:

  • Monitoring Replication at the Enterprise

  • Replication Monitor

  • Purge Data to Reduce the Store Database Size

  • Checking Contract Days for Maintenance & Support

  • Training Database Activation in iVend Retail

  • Audit Log


When you are ready to start the session topics, simply click the Next button above.


Monitoring Replication at the Enterprise

Watch the following eLearning video tutorial for iVend Retail:

Monitoring Replication at the Enterprise


The topic covered is:

Monitoring Replication at the Enterprise


Then complete the quiz that you will find at the end of the video tutorial.


You should aim to achieve at least 80% (e.g. 4 out of 5 correct answers) before moving on to the next chapter. If you get more than one (1) wrong answer then we recommend reviewing the video again as we consider anything greater to be a low score and indicates more revision is required.


Click on the video below to start the presentation...




iVend Replication Monitor

Watch the following eLearning video tutorial for iVend Retail  — The topic covered is:

Monitoring Replication at the Enterprise


Then complete the quiz that you will find at the end of the video tutorial.


You should aim to achieve at least 80% (e.g. 4 out of 5 correct answers) before moving on to the next chapter. If you get more than one (1) wrong answer then we recommend reviewing the video again as we consider anything greater to be a low score and indicates more revision is required.


Click on the video below to start the presentation…




Read the following article that covers the topic:

Replication Monitor


Click below to view the presentation. Alternatively, you can choose to print a copy of the article if you prefer.




Then move on to the next article...


Purging Data to Reduce the On Premise Store Database Size

Read the following article that covers the topic:

Purging Data to Reduce the On Premise Store Database Size


Click below to view the article. Alternatively, you can choose to print a copy of the article if you prefer.




Then move on to the next article...


Checking Contract Days for Maintenance & Support

Read the following article that covers the topic:

How to Check the Contract Days for iVend Retail Maintenance and Support


Click below to view the article. Alternatively, you can choose to print a copy of the article if you prefer.




Then move on to the next article...




Session 2.2

Session 3.2





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