Patch
Create Validation to prevent to save the customer's phone number with space.
Environment : iVend 6.6 Problem Statement : Customer phone number is saved with the space, so restrict to save the space. Recommendations /Suggestion : Create the validation on Mobile number to restrict to save the number with the space, so it will ...
Not able to receive a Stock Transfer in SAPB1 ErrorMessage: Not enough data
Environment : iVend 6.6 with SAP B1 Problem Statement : Not able to receive a Stock Transfer in SAPB1 ErrorMessage "Not enough data" Symptom: Specific computer are not able to receive the stock transfer in SAP. Resolution/Work Around : Clear the junk ...
Import format for Inventory counts with expiration dates
Product Query Is there any format to import for inventory Counts so we can import expiration date also for batch items ? Answer We can just save the current batch number in this case since the inventory counting document is solely utilized for ...
Inventory Count Document not Replicate from Store to HO
Product Query : Inventory Count Document not Replicate from Store to HO. How to check Inventory Difference on HO ? Answer : Inventory Counting document made on Store is not getting replicated to HO. However, corresponding GR & GI replicate to HO with ...
Transaction Receipt not Printing KSA QR Properly
Problem statement : In transaction receipt KSA QR not printing properly iVend version : 6.6 8864 Symptoms: NA Resolution / work around : Follow the steps to resolve the issue. 1: Make sure Customized Report is attached in the Print Profile. 2: ...
Complete Sale window not refreshing until click on Complete button.
Problem statement : After processing the payment at the POS and printing the transaction, the POS will not be displayed on the home screen until you click the "Complete" button. iVend version : 6.6 8864 Symptoms: NA Resolution / work around : Follow ...
Steps configure Document Printer in iVend Retail
Step 1: The Document Printer must be configured under Hardware Registration, ensuring that the correct Assembly Name and Class Name are specified. Step 2: The Hardware Registration should be linked as a Document Printer within the Hardware Profile. ...
Behavior “Delete Product” button and “Line Close” button on iVend Purchase Order
Scenario First Add Purchase Order in SAP B1 with 5 Line Items. Doc Number: 1261 After integrating the Purchase Order (PO) in iVend, we used the “Delete Product” button on the PO to remove two products: A00003 and A00004. After using the Delete ...
Can not refund this item as promotion was applied on this
Environment: iVend 6.6 Problem Statement: The customer reported that they have some promotional items with discounts and are not able to do the sales refund for promotional items. The below error is coming. “Can not refund this item as promotion was ...
Item marked as Inclusive-Tax with the sale tax code but for special delegates tax must be removed.
Environment : iVend 6.6 with SAP B1 Problem Statement : Item marked as Inclusive-Tax with the sale tax code but for special delegates tax must be removed. Resolution/Work Around : In Customer Master, we have the option Tax-Free for special customers. ...
How to upload files to the Management Console on iVend Cloud
Environment: iVend Cloud Problem Statement: How to upload files to the Management Console on iVend Cloud Proposed Solution: There are 3 options mentioned in the attached image. 1. Pull-down Menu Once logged into Cloud MC, you will see a small arrow ...
How to add surcharge in a Sale Transaction
Requirement: Surcharge needs to be applied at POS transaction. Solution: First of all Surcharge need to be created with the required rate. Once saved then need to select the surcharge at POS transaction Steps to add surcharge into a Sale Transaction: ...
How to change the Replication service path once the HO changes it's IP Address
Product Query Kindly assist how we may change the Replication service path once the HO changes it's IP Address without doing a reinstall of iVend Answer If Enterprise ip address changed we recommend you re-install the ivend to change replication ...
Management Console not Working
Problem Statement Not able to run Management Console Error : Invalid Column Name : InventoryItemReplication Invalid Column Name :InventoryUpdateReplication Invalid Column Name :PriceListFilterReplication Invalid Column Name :AllowPOForMultiWarehouse ...
Server Error in '/iVendReplication' Application.Input string was not in a correct format on
Problem Statement Replication is not working on Store Error : Server Error in '/iVendReplication' Application.Input string was not in a correct format. Version ivend 6.6 Recommendation: Please check the web config file on Store and check Below tag ...
System.Exception: DI:1470000262 - Inactive price list for business partner
Problem Statement Customer record stuck in ivend to SAP Integration Error : System.Exception: DI:1470000262 - Inactive price list for business partner Version ivend 6.6 Resolution/Recommendation: 1. Please check Price list attached with Customer ...
Special Order Integration with SAP B1
iVend Retail Special Order Integration with SAP B1. 1: Login in POS. 2: Scan Customer. 3: Scan Product 4: Attached fulfillment Plan. Attach Fulfillment Plan, and click OK button. 5: Then click on Quick Complete or Click Payment button. Below window ...
Is it possible to automate retry of iVend-SAP Integration failures?
Environment: iVend 6.6 Query: Is it possible to automate retry of iVend-SAP Integration failures? Resolution/Work Around: User can define Auto retry interval in Integration Configuration Service.
Replicate the item master only specific items
Environment : iVend 6.6 with SAPB1 Query : User created a new store in iVend, in the new store He wants to sell limited item in the stores, so he needs to replicate the item master only limited items and other materials are not required to replicate ...
Replication service Start error on Offline POS
Environment: iVend 6.6 Problem Statement: While starting replication service from Services in offline POS, the below error is coming. Symptoms: Changes done in iVendReplicationWinService.exe.config file on below path C:\Program Files ...
GRN no. is able to manually inserted by the user (override)
Environment: iVend 6.6 8929 Problem Description: GRN no. is able to manually inserted by the user (override) Scenario: After installing the latest patch in UAT customer was facing issue. 1. First, we create the Purchase order. 2. When we create the ...
iVend Addon Started error : Cannot Access the table
Environment iVend 6.6 with SAP Business One Problem Statement While started Citixsys iVend Addon through Addon manager screen we getting below error message :- Cannot access the table. Please check it is listed in the allowed list. For more ...
Error “Retrieving the COM class Factory for component with CLSID” in integration configuration.
Environment : iVend 6.6 with SAPB1 Problem Statement : Error “Retrieving the COM class Factory for component with CLSID” in integration configuration. Resolution/Work Around : Check both tag must be added in the configuration ...
SAP to iVend integration Monitor shows multiple errors with the Source Type “1007”
Environment : iVend 6.6 with SAPB1 Problem Statement : SAP to iVend integration Monitor shows multiple errors with the Source Type “1007”. Resolution/Work Around : Check the integration exe if it is older, then apply the latest version of ...
Unable to Test Email in Communication Setting with Configuring Office 365
Environment: iVend Version 6.6 Problem Statement: After configuring Office 365 email configuration, unable to Test Email in Communication Setting iVend Retail. 1: Login in iVend Retail Management Console. 2: Go to: Administration Tab >> Communication ...
Same product code scan on POS but it shows on the next line.
Environment : iVend 6.6 with SAPB1 Problem Statement : Same product code scan on POS but it shows on the next line. Resolution/Work Around : It's iVend functionality in which users have the option to choose "New Row For Scan" in the Retail ...
Can we configured different Email id's for different store for Auto Email invoice
Environment iVend 6.6 8567 Problem Query: Can we configured different Email id's for different store for Auto Email invoice Resolution/Work Around: You can configure a separate retail profile for each Store and can configure different email receipts ...
Customer want to disable change items description over POS screen while make sales transaction
Environment: iVend 6.6 8567 Problem Statement: Customer want to disable change items description over POS screen while make sales transaction Proposed Solution: As of now no such parameter in iVend to disable change items description over POS screen ...
Enable Signature capture prompting in iVend
Environment: iVend 6.6 8567 Problem Statement: Enable Signature capture prompting in iVend Proposed Solution: Enable it from the Payment Type option in Management console option Management Console>>Administration>>Finanacial>>Payment Type>> select ...
A network-related or instance-specific error occurred while establishing a connection to SQL Server
Environment: iVend 6.6 8567 Problem Statement: Below error message coming when tried to update iVend Connection Manager. A network-related or instance-specific error occurred while establishing a connection to SQL Server. Symptoms: User Request ...
Transaction Mode not Changing on POS for Specific Customer
Environment: iVend 6.6 with SAP B1 10.0 Problem Statement: Transaction Mode Sale Order Not Picking on POS for specific customer. Symptoms: User Request Resolution/Work Around: Issue resolved after following the below steps. 1: Login in Enterprise ...
Is this possible to change price at Good return with Import file Option?
Environment: iVend 6.6 8567 Problem Statement Is this possible to change price at Good return with Import file Option? Symptoms: Need Price Change at Good return with Import file Option Resolution : It is not possible to change price at Good return ...
Business Date Different From System Date
Article - Template Environment: iVend 6.5.6 Problem Statement: When tried to login in, the POS application was showing the below message. Symptoms: N/A Resolution/Work Around: Make sure the DB name should be corrected in the Connection Manager at ...
How to import customized report in iVend
Environment: iVend 6.6 8567 Problem statement: How to import customized report in iVend Symptoms : While importing customized report we getting below attached error message Resolution/Work Around: Open SQL Server Management studio >> Right click ...
iVend Scheduler log-Transaction failed. The server response was: 5.2.252 SendAsDenied
Environment: iVend 6.6 Problem statement: iVend Scheduler log ( configured on iVend Enterprise MC) displays below error System.Net.Mail.SmtpException: Transaction failed. The server response was: 5.2.252 SendAsDenied; useremail@domainname.com not ...
Restrict user to change the product quantity in POS screen.
Environment: iVend 6.6 Problem statement: Restrict user to change the product quantity in POS screen. Solution/Work Around: As a workaround,in the retail profile , you can check box "change qty" inside the manager override so whenever user changes ...
Replication Service Updation Error Configuration file is not well-formed XML
Environment iVend Retail 6.6 integrated with SAP B1 Problem Statement At the time of update replication service its showing below error Filename: \\?\C:\Windows\system32\inetsrv\config\applicationHost.config Line number: 1466 Error: Configuration ...
Default Customer Payment Term Not Integrating
Environment: iVend 6.6 8567 Problem Statement: When applying an On-Account charge for a customer on iVend Point of Sale, the integrated SAP invoice does not apply the customers configured terms for the Due date on the SAP invoice. It will set the due ...
Accumulation of the total transactions in Loyalty Points
Query: Do we have this feature that it will accumulate the total of the amount transactions and if it reaches the criteria amount then that's the time he will gonna earn points? If yes, How will this looks like in the system? how is the recording of ...
iVend 6.6 8024 Installer
Query: Need iVend 6.6 8024 Installer iVend Version: 6.6 8024 Symptoms: NA Resolution / Workaround: Please use the FTP URL to get the installer. ...
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