iVend Retail Configuration
Block iVend Handheld Operation with iVend MC Security Roles/Rights
Environment : iVend 6.5 Update 6 with SAPB1 9.2 Problem statement : Need to Block some Operations as per configured security roles using iVend 6.5 Update 6 with iVend Handheld Resolution/Workaround: This feature/functionality is not available in ...
iVend MC Reports in iVend 6.6
Environment : iVend 6.6 Problem Statement : There are following reports in iVend 6.6 MC. Resolution : There are following reports available as compared to 6.5 Update 6 version MC reports.
Linked server creation from SAPB1 HANA Server to SQL Server
Environment : iVend 6.6 With SAPB1 HANA Server Problem Statement : There is need to access SAPB1 HANA tables on iVend Enterprise database Resolution : You can check out the below video link to create Linked server from HANA to SQL Server ...
POS showing zero "Avaialbe to Sell quantity" for an item.
Problem: POS showing zero "Available to Sell quantity" for an item. However, the Available quantity and In-Stock quantity for the same item is greater than zero. Solution: When POS User mark the checkbox "Reserve Quantity" while creating delivery ...
Error message "The G/L account attached to gift certificate credit card should be sale type"
Version: Not any specific version Issue: Error message as below when mapping the Gift Certificate: Solution: Open the Chart Of Account and click on the same account which is mapped with the Gift Certificate and check if this is a Sales Type account? ...
How to delete open Stock Transfer Request.
Query : How can we delete open Stock Transfer Request in iVend. Answer: Please follow below steps: - 1. Open Store Management Console from which the stocks has been requested (i.e. Management console of TO WAREHOUSE) 2. choose Operations > Business ...
Is RFID reader compatible with iVend?
Environment: iVend 6.6 Patch 7747, SAP B1 9.3 PL 14 Query: RFID reader compatible with iVend? Response: Vend does not support any RFID device at present. However, this query has not enough information regarding the device. If the customer is looking ...
Is iVend version 6.5.6 Patch 2020_28 compatible with SAP B1 Hana 9.3 PL14?
Version: 6.5.6 Patch 2020_28 Query: Is iVend version 6.5.6 Patch 2020_28 is compatible with SAP B1 Hana 9.3 PL14? Answer: Please check the attached iVend Retail Release Notes Page No. 10. It should work with SAP B1 HANA 9.3 PL 14.
Getting Error when configuring iVend to enable Transaction roll-up (Integration Consolidation)
Issue: When configuring the iVend Enterprise to enable Transaction roll-up (Integration Consolidation) then getting the error "Could not save the business object". Below is the screenshot for the same: Resolution: One of the reasons for the above ...
iVend POS Print Receipt Error from POS :OPOS_E_ILLEGAL, Device:ReceiptPrinter
Environment: iVend 6.6 Patch 7747 Problem Statement: User is not able to print the Transaction Receipt from iVend POS with error message in POS log: 1.In the POS log; <Event> <Version>6.6.7747.25902</Version> <Category>ERROR</Category> ...
Is iVend 6.6 compatibility with SQL Server 2019?
Version: 6.6 Query: Is iVend 6.6 compatibility with SQL Server 2019? Answer: Yes, the below latest version of SQL is compatible with iVend 6.6 Miicrosoft® SQL Server 2019 - 64 Bit (x64) - Express, Standard, Enterprise Edition Note: Also find attached ...
Getting server error when trying to open iVend 6.6 Replication Dashboard.
Problem Statement: Getting an error "Compiler Error Message: CS0016: Could not write to output file 'c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\doccontrol\07dc6779\aa4d4b41\en-US\App_GlobalResources.jbhajk-v.resources.dll' ...
Cannot process credit cards after upgrading to iVend 6.6
Problem Statement: Transaction could not b completed using credit card Symptom: Getting an error "Error payment processor: The remote server returned an error: (404) Not found.. Please swipe the card again or try another card" while making payment ...
Need Refund Sale Transaction from other store as the Transaction belongs to a Deleted/Closed Store
iVend version : 6.6 Problem Statement : A Sale Transaction is done in Store A but the Store A is now removed/ deleted from iVend, as the store is physically closed Now when trying to search for the same sale transaction from any other store, with the ...
Integration failure log : "Not enough data" : Not Able to Receive a Stock Transfer in SAPB1
Environment : iVend 6.6 with SAP B1 9.2 Problem statement : When trying to perform a stock transfer receipt of an open stock transfer that comes from a store through the AddOn option: INVENTORY -> STORE TRANSFER -> STOCK TRANSFER RECEIPT and the ...
Inventory cycle setup
Environment : ivend 6.6 Problem statement : Inventory cycle setup Resolution/Work Around: The Inventory Cycle helps in defining the inventory counting periods. You have to define the periods from the below screen(Inventory Cycle) Once these periods ...
How to Resolve Database Login Error
Introduction This knowledge base article will assist you in resolving the Database Login Error, which is a common error, which occurs in Crystal Reports. Going through this article, you will learn about the error overview, the reason for the error ...
Can we configure multiple company on same Enterprise server?
Query: - Can we configure multiple company on single Enterprise server? Answer:- Yes, Customer can use same Enterprise server to Host multiple company/Enterprise Database. However, customer will need a separate license for other company. One can ...
Can we avoid generation Sale/Line level attribute with blank value?
Internal to CitiXsys Problem: Can we avoid generating Sale/Line level attributes with blank value? Issue Details: If it is possible that blank records are not generated for the sales and Item attributes. For example, If several attributes are ...
Records are not moving from HO to Stores(iVend 6.5 Update 6)
Problem: Records are not moving from HO to Stores(iVend 6.5 Update 6). However, records from store to HO replicating fine. Or Getting an error "No upgrade license found" in the replication Log file Troubleshooting Steps: Please check the replication ...
iVend Retail 6.6 - Partner Preview Release
I am pleased to announce the Partner Preview Release of iVend Retail 6.6. The application can be downloaded here from a secure ftp link and comes along with a comprehensive documentation available on the Knowledge Portal. This being a partner preview ...
Store Order Picking
Store Order Picking Picking List enables the easy identification of orders that require picking, and to reserve the stock by marking it as unavailable to sell once the order has been picked. When an order is placed, items mentioned in the order gets ...
Security based on Menu Items
Security Based On Menu Items A column "Visible in MC" in Security Rights screen is added. The sub menu rights level will get automatically selected when access level rights for the main menu is set to yes and the selected sub menu cannot be ...
Schedule Management
Schedule Management Schedule Manager is updated to allow user to view a sample of the campaign or report and enable to send a test campaign email or report to email address for review. The update in schedule management also allows user run the ...
Sales Order delivery and deposit check
Sales Order delivery and deposit check When the customer decides to pay the amount of the Sales Order in phases, configure the Management Console Enterprise Module by unchecking the “Collect Entire Sales Order Amount in Advance” box. This enables the ...
Quotation Expiration
Quotation Expiration This feature is incorporated in iVend Retail, to determine the duration for which the created "Quotation" will hold Valid. Option to enable manager override to convert expired quotations to sales or order is also present. This ...
Ability to suspend Layaway
Ability to suspend Layaway transaction Suspend/Recall transaction option on POS is enhancement to allow the user to suspend the Layaway transactions at POS. The POS user will be able to recall the suspended transaction at later point in time and then ...
Export and Import Security Rights
Export and Import Security Rights Security Role is added to the object type of Import data and Export Data. This means that Security rights can be exported from one system and can be imported into another system. Benefit Security roles can be easily ...
Import Serial Coupons
Import Serial Coupons Enhancement has been done on the Import data screen by adding CouponSerialNumber to object type. This will facilitate import of valid range of serial numbers created from another system to be issued by serial number from the ...
Enable Offline POS
Offline POS Introduction The Offline POS is related to a Store - in the same way as a Store is related to the Enterprise. This means that the replication dashboard if accessed from the On-premises Store will list all the offline POS terminals ...
Inventory Management Options in Enterprise
Inventory Management Options in the Enterprise The option to enable or disable replication between the stores is available under the Enterprise settings in iVend Management Console. Log in to the iVend Management Console, navigate to: Administration ...
Allow purchase of Non-Stock Items
Allow purchase of Non-Stock Items The option "Non-Stock" is added in iVend Retail version 6.5 and above, to ease the purchase of non-stock items from the iVend management console application. Free samples, services, electricity or labor costs etc. ...
Scheduled EOD
Introduction The Store Master in Management console is updated with a selection checkbox for "Do Automatic EndOfDay" and set "Automatic EndofDay Time". Setting these parameters will schedule the EndofDay process without having a store manager to ...
Develop an AddOn for Management Console POS
Introduction This knowledge base article will assist developers on how to develop an Add-on for the iVend Management Console and the Point of Sale (POS). Overview iVend Retail 6.6/ 6.5 Extensibility – Add-on Framework facilitates developers to write ...
Automatic fulfillment
Automatic Fulfillment Fulfillment plans defined in the Management Console, can be attached to a Sale, a Special Order and a Layaway transaction at the POS. Now with the introduction of iVend Retail version 6.5, this process is now automated. What ...
Card Payment is being taken more than the invoice amount and balance amount is given back in cash
Version Not the version specific Issue Credit / Debit Card Payment is being taken by the cashier more than the invoice amount and balance amount is given back in the cash, how this is possible, below is the screenshot for such transactions: ...
Getting Pop-up while taking a fresh backup for a store from the enterprise Management Console
Version 6.6 Query Getting below Pop-up while taking a fresh backup for a store from the enterprise Management Console, Pop-up message says: Taking backup will mark all non-replicated data for this store / POS as replicated. iVend recommends to take ...
iVend Retail 6.6 Extensibility AddOn Upgrade Process
iVend Retail 6.6 Extensibility AddOn Upgrade Process Overview The purpose of this article is to enlist the changes in Extensibility Add-On upgrade for iVend Retail 6.6. iVend Retail 6.6 has significant framework changes due to which changes would be ...
iVend Retail 6.6 upgrade 6.4 and above
Query Is this feasible to upgrade iVend version 6.4 directly to iVend version 6.6 ? Support Comments Yes iVend Retail 6.6 can be directly upgraded from iVend Retail 6.4 and above.
Unable to search for transactions at POS
Version 6.6 Issue At all the store locations and in every POS users are not able to search for transactions. We've gone through the configuration and there seem to be no errors. Below is the screenshot of the error: The Customer is using Transaction ...
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