iVend Retail Configuration
Sample Add-on to Add Attributes column on POS Transaction Grid
Introduction iVend Add-on Framework is used for writing Custom Business Logic independently by a programmer. iVend Addon allows to extend business logic either in Management Console or at the Terminal POS. The addon framework allows deployment of ...
Unable to deactivate Master till
Product version: iVend 6.6 Problem statement: Unable to deactivate Master till from master till setup. Symptom: Clicking on the Active check box ( as marked above) does not changes the the status. Cause: In above situation , the master till which is ...
Purchase Order not picking cost pricelist price
Product version: iVend 6.6 7915 Problem statement: A Purchase price list was defined /mapped in the Management Console to be used at PO creation But when PO were created in iVend it picks the regular sale price list prices. Cause: Price defined for ...
Management console getting Pop up box "this the first time iVend has run on this machine."
------------This article is for only internal use --------------- Product version: iVend 6.5 Problem statement: Management Console getting Pop up box "this the first time iVend has run on this machine. Please select a management console on the right. ...
Change delivery location on fulfilment at Point Of Sale.
Problem Statement: How to change the delivery location while creating special order with fulfillment. Error: Delivery Location of Fulfillment does not matched to the items in fulfillment. Proposed solution: Below are the steps that need to be ...
Error on Communication Settings in Management Console
Problem Statement: Error coming in Communication Settings window with Test Email. Error: The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.57 SMTP; Client was not authenticated to send. ...
Manager Unable to close and finalize till
Product version - 6.5 Update 6 Problem statement – Manager Unable to close and finalize till and Getting Error "Cannot Close other user till" Proposed solution/workaround – Check if user is manager, Check security role if user can finalize till and ...
Number of Records to Display on Default Search Parameter on Retail Profile
Product version: 6.5 Update 6 Problem statement - At the time of Search product when clicking the search button in the product search window its showing only top 1000 records especially during exporting a complete list of products. Proposed solution: ...
Error while restoring the Store Backup file at Store
Problem– While trying to take a Store Backup from HO (Enterprise Server) OR While restoring a Store Backup file (Store Initialization) we may come across the following error. The Error Description will be like: “Could not load file or ...
Customer Not Showing at POS when importing through excel sheet
Product version: 6.5 Update 6 Problem Statement: Customer Not Showing at POS when importing through excel sheet Proposed Solution/Workaround: There is a possibility that the customer record was imported with wrong values in iVend. So one can first ...
Payment by GiftCard Button Cannot Be Assigned Custom Payment Type
Product Version: 6.5.6 patch 2 Problem Statement: Payment by GiftCard Button Cannot Be Assigned Custom Payment Type Proposed Solution: 1) If the user has customized the POS screen to add a Gift card button and wants to add another button with similar ...
When records are not moving in Sage Integration
Introduction: Sometimes it happens that records do not move in the Sage Integration monitor. Means, Records do not sync from iVend to Sage and vice versa. Which can happen due to any reason. Steps: Below are the basic steps to troubleshoot the issue ...
Inventory Mismatch
Environment: iVend 6.5 Update 6 with SAPB1 9.2 If there is a need to identify the inventory mismatch between SAPB1 and iVend Enterprise (HO) , run the below Query in the iVend Enterprise database.Make sure integration and replication is clear to have ...
Electronic Transaction Receipt are not getting Sent to Customer's Email.
Product version : iVend 6.6 Problem Statement: Electronic Transaction Receipts are not getting Sent to Customer's Email. Test email is getting sent but transaction receipt is not getting sent to customer email Proposed solution/workaround : Check ...
DI:10001363 - Cannot remove an item comprising others , '14701020009'
Environment: 6.5 Update 6 Patch 2 Problem Statement: Product update stuck with error message on Integration Failure Monitor "System.Exception: DI:10001363 - Cannot remove an item comprising others , '14701020009' at ...
Unable to perform Product Search at POS, error:multi-part identifier "InvUOM.UOMKey" could notbound
Environment: iVend 6.5 updates 6 with Patch 2 Problem Statement: Unable to perform Product Search with POS terminal after reinstalling POS and error logged in POS log file <Message>The multi-part identifier "InvUOM.UOMKey" could not be bound. The ...
Whats New in iVend Retail 6.6 API
What’s New in iVend Retail 6.6 API This knowledge base article provides an overview on the new features and enhancements introduced in the iVend Retail API, version 6.6. Purpose The core intent to bring new features and enhancements, is to make iVend ...
UPC Code
UPC Codes What is a Universal Product Code (UPC)? Simply put, a UPC, short for universal product code, is a type of barcode printed on retail product packaging to aid in item identification of a particular item. It is most widely and commonly used in ...
Stock Transfer Transactions with an ERP
Stock Transfer Transactions with an ERP (SBO in the Backend) In this article we talk about 4 important transactions in iVend Retail. This article describes i. (i) Stock Transfer Request ii. (ii) Stock Transfer Request Received iii. (iii) Stock ...
Security Role and Security User
Security Role and Security User Security Roles iVend Retail 6.5 allows the user to set up Security Roles and assign various Security Rights to these roles. You can setup roles like – Manager’s Role, Cashier’s Role, Sales Person’s Role and so on. ...
Retail Profile
Retail Profile The Retail Profile allows for the setting up of the system specifically for POS related information, which can then be applied to the POS at the store. It is important to note that a Retail Profile can be specified at the User, POS, ...
Replication Monitor
Introduction iVend Retail has an in-built data flow mechanism from the Head Office (Enterprise) to the Stores and likewise from the sStores to the Head oOffice – this mechanism is called Replication. This data flow can contain the flow components ...
Refunds
Sales Refund Transaction at the POS iVend Retail allows retailers to manage the refund operation in two ways: 1- Refund based on an Invoice (Existing transaction with Receipt) 2- Baseless refund (Without an existing transaction and with no Receipt) ...
Price Lists and Special Price Lists
Price Lists and Special Price Lists iVend Retail provides a comprehensive and multifaceted pricing engine. There is a great array of flexible features that can add a depth of highly configurable methods for setting prices that can be used at the ...
Offline Terminal POS Data Sync with Store
iVend Retail - Offline Terminal POS Data Synchronisation with the Store server This document describes the Offline Terminal POS feature and the data synchronisation with the Store Server. · This feature allows the Terminal POS to function even if the ...
Notifications in iVend Retail
Notifications in iVend Retail Effective communication across the retail landscape plays an important role in the smooth functioning of a retail organization. Notifications are messages (email, text or in-app) that are sent to different stakeholders ...
Margin Protection in iVend Retail
Margin Protection in iVend Retail In iVend Retail 6.5 and newer, users can define a minimum margin that each product must achieve. By using this feature, the Retailer can allow Store Staff to discount products at the Point of Sale whilst maintaining ...
Migrating iVend Enterprise Server
Migrating iVend Enterprise Server This article advises on the steps to follow when migrating the iVend Enterprise to a new server while retaining SAP Business One on the old server. Assumption: · SQL Server Edition of the new iVend Enterprise Server ...
Manager Override
Manager Overrides Overview While carrying out normal day-to-day transactions at the POS terminal, there are many situations where an intervention from the Manager could be required to complete the transaction. Deciding on what particular actions ...
Line and Sale Attribute
Sale and Line Level Attributes Sales Attributes iVend Retail enables retailers the ability to set up additional analysis parameters at the POS to capture extra information while performing transactions, which are called Sales Attributes – this is in ...
iVendRegisterAddOn
iVend Retail Add-on Registration This knowledge base article assists developers to register an Add-on in the iVend Management Console once it is developed using the iVend Retail Extensibility Framework. Click here to learn more about creating, ...
iVend Retail- Transaction Roll-up
iVend Retail – Transaction Rollup The Transaction Rollup feature is used to reduce the volume of transactions integrated into an ERP. It is recommended to use this feature when transaction volumes are large. Note: In this article we will use SAP ...
iVend Retail Suite - Summary
iVend Retail Products at CitiXsys CitiXsys products and solutions are used by over 4000+ customers worldwide. With a vertical focus towards Retail Management, Retail POS, Supply Chain Management and Inventory Management Software capabilities, the ...
iVend Retail Overview and Understanding of the Subsidiary feature
iVend Retail – Overview and Understanding of the Subsidiary feature This document describes the Subsidiary feature. Highlights of the functionality are: · You can define and create single or multiple subsidiaries. · All the stores will be defined ...
iVend Retail How Costing Works in iVend with Subsidiaries
iVend Retail – How Costing Works in iVend with Subsidiaries This article to explain how costing works in iVend Retail with Subsidiaries enabled in the environment. There are two (2) costing methods available in iVend: Standard Cost Average Cost In a ...
iVend Retail for Sage 300 Released
Introduction This article pertains to the release of the Integration between iVend Retail and Sage 300, which has been developed using iVend Extensibility and the Sage 300 APIs. With this release Sage 300 retailers can now achieve their omnichannel ...
iVend Retail Audit Log
iVend Retail Audit Log The Audit log is one of the most important features that comes with iVend versions 6.5 and above. It allows for the tracking of all users’ data changes in the application. All operations such as Add, Update, and Soft Deletes ...
iVend Retail Add-on Workflow
Workflow and Event Propagation in Add-on This article will help you understand workflow and event propagation in an Add-on. For your ease, we have separated the information into two sections: · Workflow in an Add-on · Event Propagation of an iVend ...
iVend Retail Add-on Version Control
iVend Retail Add-on Version Control This knowledge base article explains about the iVend Retail Add-on version control. You will learn about how and when a version upgrade is required. Overview The iVend Retail Add-on version upgrade is a process in ...
iVend Retail Add-on Execution Sequence
iVend Retail Add-on Execution Sequence This knowledge base article explains the iVend Retail Add-on execution sequence in the iVend Management Console. Overview The iVend Retail Add-on contains business driven code and deployment is performed in the ...
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