Configuration
Kit Item Break
Product version: iVend 6.6 latest patch Problem statement: We have created items as Kit. These items in the Kit are individually selling items also. In some cases we just need to open the kit and sold these items individually In these cases how we ...
Error showing when try to override discount on pos. error showing
Problem Reported: Error showing when try to override discount on pos. error showing "The maximum discount percentage line allowed is: 5%, Please enter a smaller percentage". Cause: The message is a validation based on the configuration. Details: In ...
System display Setting:POS Transaction Screen : Quantity / Currency
Environment: iVend 6.6 with SAPB1 9.2 Problem Statement: iVend Enterprise System display setting is updated with different pattenrs such as Number Decimal Digits as 3 , Currency Decimal Digits 3 but it doesn't make impact on iVend POS screen when ...
Hardware Setup for the POS
Configuring Hardware Peripherals for iVend POS In this topic we will look at the steps required to setup, install and configure the Hardware Profile for the POS, including two main hardware components that are connected to the POS that operate using ...
Handling iVend Retail Business Objects
Introduction This knowledge base article will assist developers on how to handle iVend Retail Business Objects when using various events exposed in the iVend Management Console and the iVend POS. Purpose As an example, a developer can use iVend ...
GiftCardsRechargeCashBack
iVend POS – Gift Certificate Recharge and Cash Back Options In addition to issuing gift certificates, iVend POS allows the user to recharge the gift voucher making it environmentally friendly and convenient for the shopper, especially if the full ...
GiftCardsRechargeCashBack
iVend POS – Gift Certificate Recharge and Cash Back Options In addition to issuing gift certificates, iVend POS allows the user to recharge the gift voucher making it environmentally friendly and convenient for the shopper, especially if the full ...
FixedPricePromotion
Overview The Fixed Price promotion feature enables you to define a fixed price for a product that you could offer to the customer in a sale transaction. For example: “Buy one item and then Get an item at a Fixed Price” In another example, you could ...
Feature comparison MobileAndTerminal POS
Overview The following table documents the feature comparisons between Mobile POS (Online/Offline) and Terminal POS (Online/Offline): S.No. Heading Functionality mPOS-Online mPOS-Offline TPOS-Online/Offline 1 General Transaction Mode Y Y Y 2 General ...
EndOfDayPOSConfig
Overview From versions 6.5 Update 2 of iVend Retail, users can perform the End of Day operation from the iVend POS. The End of Day from POS can be done only if the store has 1 POS (Mobile or Terminal). This functionality will be very useful in one ...
EnableLoginUsingFingerprintScannerMPOS
Introduction iVend Retail Mobile Point of Sale (POS) supports the finger print scanner feature, providing a more secure function for business operations. Using this feature, the user can add more security to iVend Retail Mobile POS. The following ...
Displaying Manager Override Screen
Introduction This knowledge base article will assist developers with how the Manager Override screen is displayed at the Point of Sale (POS). Purpose The Manager Override feature is used when the Manager's permission is required to carry out an ...
Datacap Payment Processor iVend Configuration
Objective This article provides detailed steps on how to configure the Datacap EMV Payment Processor. It also addresses commonly faced issues during the configuration and helps to provide possible resolutions to the issues that may be encountered. ...
Datacap Payment Processor iVend Configuration
Objective This article provides detailed steps on how to configure the Datacap EMV Payment Processor. It also addresses commonly faced issues during the configuration and helps to provide possible resolutions to the issues that may be encountered. ...
Customising the Transaction Grid on POS
Introduction This knowledge base article will assist developers on how to customise the Transaction Grid on the iVend Retail Point of Sale (POS). Please refer to CitiXsys Knowledge Portal for more details and code samples. Purpose The customisation ...
Custom Menu on Management Console and POS
Introduction This knowledge-based article provides developers with the information necessary to develop Add-ons for creating custom menus on the Management Console and the Point of Sale (POS). Overview With iVend versions 6.5 and above, the ...
Custom Button Panels in the Management Console and the POS in iVend Retail
Introduction This knowledge base article will assist developers on how to create a custom button panel in the iVend Management Console and at the POS. Refer to. the CitiXsys Knowledge Portal for more details and code samples. Purpose The main purpose ...
Custom Button Panels in the Management Console and the POS in iVend Retail
Introduction This knowledge base article will assist developers on how to create a custom button panel in the iVend Management Console and at the POS. Refer to. the CitiXsys Knowledge Portal for more details and code samples. Purpose The main purpose ...
Creating UDTs and UDFs
Creating UDT and UDFs This knowledge base article will assist developers on how to create User-Defined Tables (UDTs) and User-Defined Fields (UDFs) using the iVend Retail API and the iVend Retail User Interface (UI). Purpose User-Defined Tables ...
Create New Screen for POS and Management Console
Introduction This knowledge base article explains how to create a custom screen in the Management Console (MC) and the Point of Sale (POS). Purpose To provide developers with the ability to modify the existing MC and POS suite by adding their own ...
Coupons
How to use coupons for effective discount management? What is a coupon? Coupons are vouchers entitling the holder to a discount off a particular product or products. It is a promotional tool that can be used to get discounts while purchasing goods or ...
Consuming iVend Retail Web API Using REST Call
Introduction This knowledge base article provides an overview about how to consume the iVend Retail Web API using REST Call. Purpose The key purpose to use REST Call is to make the iVend Retail APIs platform independent, language independent, and run ...
Consuming iVend Retail Web API Using REST Call
Introduction This knowledge base article provides an overview about how to consume the iVend Retail Web API using REST Call. Purpose The key purpose to use REST Call is to make the iVend Retail APIs platform independent, language independent, and run ...
Button Panel
How to configure the Button Panel in iVend Retail POS The Button Panel option is an easy feature to quick sell products without the need of defining barcodes or going into product search screens. This functionality is useful for quick serve ...
Calling iVend Retail Web API using SoapUI
Introduction This knowledge base article explains about using SoapUI in an iVend Retail Web API Call. SoapUI is one of the simplest designed applications to test web services. Overview In this article, you will learn how to use SoapUI in the iVend ...
Calling iVend Retail Web API using SoapUI
Introduction This knowledge base article explains about using SoapUI in an iVend Retail Web API Call. SoapUI is one of the simplest designed applications to test web services. Overview In this article, you will learn how to use SoapUI in the iVend ...
CombineMultipleSuspendTrans
Introduction iVend POS allows the cashier to recall multiple suspended transactions and then convert them into a single transaction at the POS. This feature is very helpful in case the store is setup in a way where the customer can shop at different ...
BiometricsUserAuthentication
Introduction There will always be concern over the security of our files and the ability of technology to protect us from unauthorized access. Authentication is more challenging than authorization, especially for retailers, with multiple users using ...
Error showing when try to override discount on pos. error showing
Problem Reported: Error showing when try to override discount on pos. error showing "The maximum discount percentage line allowed is: 5%, Please enter a smaller percentage". Cause: The message is a validation based on the configuration. Details: In ...
BarcodeResolutionHierarchy
Introduction The user at the POS scans either the barcode of the product when it is being transacted or swipes the loyalty card for the customer or the security user card. The system follows a sequence of methods or events in an attempt to resolve ...
Adding Floating Keyboard on Custom Screen
Introduction This knowledge based article assists you with adding a floating keyboard on a custom screen in iVend Retail on the Point of Sale (POS). Overview The iVend Retail Add-on Extensibility Framework allows to the developer to add a floating ...
Topaz Signature Pad Model T-S460-HSB-R
Introduction Topaz Signature Pad Model T-S460-HSB-R is added to the iVend Retail supported hardware list. This signature pad is a pressure-sensitive electronic signature pad with stylus. This signature pad shows the signature on the computer screen. ...
Restriction on increase quantiy on iVend POS
Environment: iVend Version 6.6 with SAPB1 9.2 Problem Statement: User selects the item on iVend POS screen and increase the quantity by clicking on "+" sign but it validates the quantity when payment is made , Neither Item selection window nor ...
Point of Sale getting Pop up box "This is the first time iVend has run on this machine."
Product version: iVend 6.5 or iVend 6.6 ( Not version specific) Problem statement: When open the Point of Sale getting Pop up box “This is the first time iVend has run on this machine.” Possible Cause: This issue generally Occurs when a Database from ...
Business date is different from System date.User not allowed to login, please contact manager
Version: Not version-specific Issue: Not able to login to Point of Sale (POS), getting an error message "Business date is different from System date. User not allowed to login, please contact manager", below the screenshot of the error: Solution: ...
Transaction Server Configuration Issue: An error has occurred in retrieving the selected transaction
************** ************** INTERNAL KB ************** ************** Version: iVend 6.6 Issue: Store POS not able to fetch transaction details from the enterprise server, below is the error Pops- up when clicks on Transaction search screen at POS: ...
POS is not printing any receipt.
********************************************Internal****************************************** Problem: POS is not printing any receipt. Latest iVend Hardware service exe is already applied. Solution: The issue might be due to dated ...
Stock Takes in iVend Retail
Stock Take Stock-taking or Inventory Counting is the physical verification of the quantities and condition of items held in inventory within a location or warehouse. This may be done to provide an audit of existing stock. It is also a source for ...
SMS Integration
Introduction SMS Integration in iVend Retail provides Retailers, the flexibility of receiving iVend Reports or results of a SQL Query via email, by simply sending a SMS from a registered mobile number. Using this feature, Retailers will just need to ...
Scheduler Service
Introduction The Scheduler service in iVend is required to trigger the scheduled jobs such as mailing reports, generating query results, running campaign management and managing other internal tasks such as replying to SMS calls, Emailing transaction ...
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