X Tape receipt is showing wrong amount. Sale refund amount is getting added to total

Problem statement

Calculation mistake in Transaction Amount total Of X Tape report. Sales refund amount is getting added to total instead of substracting

iVend Version

6.6 7702

Details

The refunded amount is being added along with the sale amount while calculating the total transaction amount. But refunded amount should be subtracted from sale amount while calculating the total transaction amount.

****************************************** Sample X-Tape report*********************************

<B> X-Tape Report
----------------------------------------

<\B>Tender Wise Collection
----------------------------------------
CASH 900.00
Round Total 0.00
----------------------------------------
Total 900.00
----------------------------------------
Foreign Currency Collection
----------------------------------------
US Dollar 900.00
----------------------------------------
Total 900.00
----------------------------------------
Transaction count
----------------------------------------
Refund 1.00
Sale 1.00
----------------------------------------
Total 2.00
----------------------------------------
Transaction Amount
----------------------------------------
Refund 900.00
Sale 1,800.00
----------------------------------------
Total 2,700.00
----------------------------------------

******************************************************************************************************

Resolution Steps

Below are the steps: -
1. Open iVend POS
2. Perform 2-3 sale transaction.
3. Perform a refund transaction.
4. User Menu >> X- Tape Report.
5. Print the X-Tape report and check the section Transaction Amount on the printed X-tape report.

Solution

This is found to be a known product issue in the mentioned patch and a fix for the same will be available in the next coming patch. For any more clarification on this reach out to the support team.