Product Version : 

iVend 6.5 Update 6 with SAPB1 9.2

Problem Statement: 

While searching product on iVend POS Screen, it doesn’t display the incorrect price.

Proposed Solution :-

 If price is getting different from view inventory price so need to update the price from SAPB1 Price list screen so that iVend Enterprise may receive Price related Update events and may generate replication events towards store. Once it is replicated, it will update the price list information and View Inventory price as well. Reopen the iVend POS and check the price on Product Search Window.

Steps to check the points:

1. There is one parameter in Enterprise Screenà Pricing Resolution

None: If set to None, then the pricing resolution order will be followed.

select PricingResolution,* from CfgEnterprise 

Solve to Lowest: If set to lowest, then the pricing resolution would go through the complete price resolution engine and then at the end pick up the lowest price available (or Highest discount available)

select PricingResolution,* from CfgEnterprise

Solve to Highest: If set to highest, then the pricing resolution would go through the complete price resolution engine and then at the end pick up the highest price available (or lowest discount available)

select PricingResolution,* from CfgEnterprise

2. Product Search Prices appears from Store MCàProduct à View Inventory àPrice Column

select * from InvProduct where id='I00012' 

select * from RtlStore where Id='NODS001' 

3. Check the price list, mapped with Store on iVend MC Screen

iVend MCà AdministrationàRetail ConfigurationàStore

select pricelistkey='e8e5f539-1985-474d-848b-1d66a45c151e' ,* from RtlStore where Id='NODS001'

4. Check the price from same price list

iVend MCà OperationsàPricing and Promotions àSelect the price list

select ProductKey,PriceListKey,Price, * from PrcPriceMatrix where PriceListKey='e8e5f539-1985-474d-848b-1d66a45c151e' and ProductKey='c8db1c05-e1e5-4d9d-941a-0c4a17a10071'

5. Check the same price in SAPB1 price list

select * from OPLN where ListNum=5 

select * from ITM1 where ItemCode='I00012' and PriceList=5

6. Find the item and check if price is getting different from View inventory price . if it is different, suggest to update the price from SAPB1 Price list screen so that iVend Enterprise may receive Price related Update events and may generate replication events towards store.

7. Once it is replicated, it will update the price list information and View Inventory price as well

8. Suggest user to reopen the iVend POS and check the price on Product Search Window.