Problem Statement
While scanning the serial/batch item on POS all the serial/ batch item is appearing instead if one batch/serial.
ROOT CAUSE
IF THE VENDOR TYPE" SERIALBATCH" IN BARCODE MASK SETUP WILL NOT SET ALL THE SERAIL /BATCH ITEM WILL APPEAR IN SEARCH SCREEN INSTEAD OF SINGLE SERIAL/BATCH ITEM .
Product version
6.5 update 5
Proposed solution
Go to barcode mask setup and add the additional field in barcode mask which is “serialbatch”
(Refer the below screenshots:))
follow the path :administration<<inventory<<barcode mask
Steps if any :N/A
Constraints/scenarios :N/A