While doing sale getting an error"check the printer/cashdrawer status before payment"

While doing sale getting an error"check the printer/cashdrawer status before payment"

Problem Statement:-

While doing sale transaction getting an error"check the printer/cash drawer status before payment"


 


Proposed Solution:-

Go to print profile and check the mapping in transaction receipt filed 


Follow the path :-Administrator<<retail configuration << print profile


Do not fill /select the report id field from the drop down list leave it blank