Which & How a patch will be applied in 6.5 Update 6

Which & How a patch will be applied in 6.5 Update 6

Version

 6.5 Update 6

Query

 The customer is planning to upgrade to 6.5.6, Customer has the latest Patch Version: 2021_47 downloaded.
As per the release note, CXS has suggested deploying patch 1 first and then patch 2. So please advise how to proceed to apply the patch?

Response

 If the customer has a base version 6.5 Update 6, then the latest patch (2021_47) can be directly applied without any other intermediary patches.

Note: In case, the iVend Retail landscape is on iVend 6.5 Update 6 patch no: 2021_11 or lower and the customer would like to upgrade the patch level directly to the latest patch then the deployment process will be manual for once because of the technical enhancement in the internal patch deployment process.

To be more specific, applying the patch manually means the following:

1. All the files and folders of the Patch should be manually updated on the existing environment irrespective of the HO and Store machine (Including Management Console, Point of Sale, and DB Script as well).

2. POST 2021_11 Patches: In case there is any issue related to Flash screen saver, deploy MC and POS images in corresponding folders from available MC & POS folders in Patch respectively.

Note: This will be a time-consuming activity. Kindly plan the patch upgrade with proper planning and business downtime.

This KB article concludes here.


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