Want to remove Surcharge in Partial Refund
Query:
Customer informs that they are able to refund the whole transaction with Surcharge,but partial refunds its not working as expected.
Suggestion:
In the current version of iVend (6.6).The system works like that only.
However, such a scenario can be achieved (removing the surcharge in case of a partial refund) using a custom Addon.
Related Articles
Customer unable to do refund invoices in one site due to API Url not working at this showroom
Environment: iVend 6.6 Problem Statement: Customer unable to do refund invoices in one site and getting the error attached at below Error Screenshot: Issue steps : 1. Open POS and press transaction search 2. Search with transaction SA0222000468 3. ...
Has Balance showing after refund for On Account Transaction
Product Query The client did an On-Account transaction and after that they did a sales refund but the original transaction still have balance. Answer This is working as per system design. Once user is doing a transaction on "On Account" and want to ...
Steps To Remove iVend-API Service
Problem Statement How to remove iVend API service. Issue Detail Multiple iVend API service created, please guide how to remove wrongly created service. Solution: 1 Go To Run OR press Window + R button. 2: Type “Inetmgr” in run 3: Go To: Sites >> ...
Cannot refund loyalty points.
Query: If a customer paid the amount of a sale transaction (partially or completely ) using loyalty points and then refunded the sale , the loyalty points did not Roll back using the Loyalty Tender type. Response /Workaround: Loyalty Tender type can ...
Cannot refund loyalty points.
Query: If a customer paid the amount of a sale transaction (partially or completely ) using loyalty points and then refunded the sale , the loyalty points did not Roll back using the Loyalty Tender type. Response /Workaround: Loyalty Tender type can ...